San Antonio Marriott Northwest Medical Center Guest Reviews
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6.5 miles from San Antonio centre |
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Michael Sat, 2 November 2024
Horrible location.
Liked: There was nothing nice about this stay. I have been in better hotels in the middle of nowhere.
Disliked: The toilet was broken. There were electrical wires hanging out of the wall and the room was right above the bar are there was no where to drowned out the noise.
Daryl Tue, 29 October 2024
Good
Liked: The bed was comfortable.
Disliked: Breakfast for 19.45 is not with it. As for the services I feel like there should be more.
Daniel Mon, 28 October 2024
Exceptional
Francisco Mon, 28 October 2024
Friendly customer service. Pleasant stay.
Liked: Clean.
Disliked: Room was not ready.
Daryl Tue, 22 October 2024
Very good
Liked: The room was nice and comfortable. The bed was very comfortable.
Disliked: Wear and tear a lot of noise.
Mitch Mon, 21 October 2024
Bad
Amber Mon, 21 October 2024
Bad Communication
Liked: It smelled really clean when we walked in.
Disliked: We paid to have our breakfast included. When we got into our room there was a breakfast menu on the nightstand. It was ONLY breakfast. We weren't 100% sure about the process w included breakfast so we called up to the front desk around 10pm. Not only did they take forever to answer, we were told that if we had our breakfast delivered to the room it would be able to be credited towards our breakfast included w our reservation. We were fine w the delivery fee, there was an extra 20% fee for something else. We were fine w the fees. When we checked out we went to the front as told to do by the employee we spoke to the night before. They lady was less than pleasant when telling me we couldn't do that. Included breakfast can not be delivered to the room, EVEN THOUGH THE FOOD CAME FROM THE BUFFET THAT WAS INCLUDED IN OUR RESERVATION. So we not only paid to have our breakfast included, we also paid for the food we had delivered to the room. Which wasn't even that great to begin with. Which made the situation even more annoying. This is not the first time we've had issues w Marriot and I do believe this was the straw that broke the camels back. I do not believe we will be staying at Marriott anymore.
Daryl Sun, 20 October 2024
Good
Liked: The hotel room was nice and the bed was comfortable. The room had some spots on the wall from where I don't know and had wear and tear. The staff were nice I guess.
Disliked: The guest laundry mat was very out dated and worn down. One of the elevators seemed like it was broken like it was kind of sketchy.
Kelly Fri, 18 October 2024
Good
Disliked: For a Marriot I think it needs to be updated , the carpet was not dirty but just looked worn. The lights were super dim.
Sanchez Fri, 18 October 2024
Very good
Liked: Very nice and accessible.
Disliked: Some hard banging noise at night very close to our room. Not peaceful.