Exceptional

Good

Liked: The jacuzzi tub was amazing and it was very quiet
Disliked: The tv was outdated with no HDMI hookups and the bed was uncomfortable.

I’ve often stayed elsewhere when...

Liked: Conveniently located, great fine dining restaurant, fantastic bar and bar staff. Russell is highly involved and has put his heart and soul into the hotel and restaurant. You will usually see him working when you go off to bed at night regardless of how late it may be and greeting you the following morning in the breakfast dining room. Note, don’t mistake the other two Salvatore hotels up the road for Salvatore’s Grand Hotel. Those others are now owned and managed by Russel’s children. I had a very bad experience at one of them that was handled poorly (as in no response at all, and I wasn’t seeking anything other than an apology for the front desk giving keys to a man that entered my room while I was in it. He was later taken out of the hotel, arrested by 3 policeman in the hotel lobby after refusing offers by the police to take him to a psych clinic). Very scary sitch. So, make sure you book your stay at this property - SALVATORE’S GRAND HOTEL only!!
Disliked: While the Buffett breakfast is great overall, it would be great if they did not salt the scrambled eggs AT ALL. Same for the potatoes . Let people add salt themselves should they choose.

We stay here during football...

Liked: Clean and comfortable rooms

Enjoy the ambiance.

Liked: Always quiet and clean.
Disliked: Check in could have been abit more “warm”. The configuration of the bathroom is somewhat off-putting.

Exceptional

Exceptional

Exceptional

Liked: Great breakfast. Also ate at the bar. Food &Service great

Enjoyed our stay

Liked: We have stayed at Russell's A few times. It has always been a great stay. Rooms are clean and comfortable. There are real drinking glasses and coffee cups with saucers in the rooms. Very nice! We went down to the bar to have a drink. They have the largest TV's I have ever seen in a bar. We had a good time. Breakfast was good and the coffee was hot in the morning. When we come to Buffalo, we stay at Russell's.
Disliked: Nothing.