Very good

Liked: The hotel bed was very comfortable, and the shower was great, having the two options of shower head is always nice.Staff were professional and polite, and the area is quiet.
Disliked: The hotel lift was out of order/being refurbed and I don't recall being informed of this beforehand which I felt was a bit odd. It was ok for me, but I can imagine that being an issue for others less able.Besides this small detaill, all was well with my stay.

Superb

Liked: The room was really clean , all the facilities were great . The breakfast served was also perfect. The staff was really helpful.
Disliked: The hotel was near the city center but not as much as we expected, the commute though was near by and on time. It took approximately 30 minutes walk and 1 hour by bus to the airport.

Very good

Good

Liked: People working there were very nice and friendly
Disliked: The black mold in the shower gave a dirty impression.

Great place for Edinburgh stay

Liked: Great location Free parkingLovely room

Superb

Exceptional

Good

Liked: The room service the first time was excellent. The staff in the restaurant were very helpful and polite.
Disliked: The reception staff were somewhat slow. Not very familiar with the systems. Not entirely clear , they know what they were doing. The reception staff were not aware what time the kitchen closed.

An excellent stay in a...

Liked: Staff excellent and so friendly. Very quiet location. Felt safe for me as a solo female. Good food. Views up to Arthur's Seat were lovely. Easy to get buses or walk into the centre. Very well placed.
Disliked: The shampoo/conditioner/soapwash bottles were impossible to use in the shower. Perhaps it was just mine. I had to take the cap off each time and pour the liquid out. A small thing. Everything else was very good indeed.