I would defo stay here again. Very kind helpful staff. Good food; clean, large room with windows.

Liked: I was booked into a double but had to change and bring my granddaughter so was upgraded to a double and a twin. It wasn’t cheap but was very clean. Staff were fab and helpful. Breakfast lady was lovely and breakfast was brilliant. Very happy with service and location right in centre of Piccadilly near trams trains and only £20 to airport.
Disliked: Noise on second floor but not a worry really.

OK for somewhere to get your head down after a gig, but wouldn't recommend for a holiday. VERY HOT - would definitely recommend paying that bit extra for a window as the air con doesn't work and hasn't for years. And the duvet was strangely too small for the bed - it was like two of us sleeping under a hankie. Couldn't find any stairs down - definitely ask at reception about that as when the fire alarm goes off and you're on the 5th floor it's a bit worrying. :uckily for us no fire!

Disliked: Didn't appreciate being woken up early hours by the fire alarms - everytime you fell asleep they would go off again.

Exceptional

Ok for location

Liked: It was close to the tram station and the machester piccadilly station and an easy walk away from arndale shopping centre.Didnt have any interaction with the staff really but the Staff at the reception seemed nice tho
Disliked: Was freezing even with the portable radiator we found within the wardrobe.Stayed for 3 nights but noticed when checking out that the rooms don't get cleaned unless you check out, I think. (Or maybe we should have asked to have them cleaned, I'm not sure. To be honest, I've never been in a hotel where they don't every morning, so maybe it's a britannia hotel policy thing).The shower hose was split a bit so when the shower hose was turned on a jet of water rocketed across the bathroom (that was with the shower curtain closed aswell

Very pleasant

Liked: Location and cost
Disliked: Nothing

Very good

Good

Good

Pleasant

Very good

Exceptional