I would defo stay here again. Very kind helpful staff. Good food; clean, large room with windows.

Liked: I was booked into a double but had to change and bring my granddaughter so was upgraded to a double and a twin. It wasn’t cheap but was very clean. Staff were fab and helpful. Breakfast lady was lovely and breakfast was brilliant. Very happy with service and location right in centre of Piccadilly near trams trains and only £20 to airport.
Disliked: Noise on second floor but not a worry really.

OK for somewhere to get your head down after a gig, but wouldn't recommend for a holiday. VERY HOT - would definitely recommend paying that bit extra for a window as the air con doesn't work and hasn't for years. And the duvet was strangely too small for the bed - it was like two of us sleeping under a hankie. Couldn't find any stairs down - definitely ask at reception about that as when the fire alarm goes off and you're on the 5th floor it's a bit worrying. :uckily for us no fire!

Disliked: Didn't appreciate being woken up early hours by the fire alarms - everytime you fell asleep they would go off again.

Very good

Exceptional

Monday night

Liked: Clean room
Disliked: No heating so cold in the room

Very good

Liked: Was a lot better than I imagined for the price . Would stay again for sure .

Very cosy

Liked: Location andComfortable beds
Disliked: Nothing

Despite the convenient location, our...

Liked: Location
Disliked: Rooms were not cleaned daily, No clean towels daily, new toilet paper only available at the front desk, poor data in room, no WiFi in room, poor TV quality, smart TV was not connected to the internet(YouTube & Netflix were useless), phone in room was not working, power outlets were not accessible near bed side, staff were not helpful or reliable in emergency situation.

Very good

Superb

Not my favourite hotel. But...

Liked: Location
Disliked: Worn. Old Dated. Stain on the bed cover