Exceptional

Very good

Superb

Liked: Great hotel. Location is fantastic right near all the theatres and lots of restaurants

Superb

Superb

Liked: Bed was extremely comfy
Disliked: All was great

Loved the location and pool...

Liked: Great location and pool and gym were great
Disliked: A man’s underwear was still left under a seat in our room and a bandaid was in the bed. Horrible. Obviously not cleaned at all. Also- Self check in is horrid way to greet a guest and the room written on our key by the staff member I asked for help - was wrong but the receipt from the check in had a different number and found the key worked for that one. Pretty poor on the really basic things to get right. Otherwise- when directly asked the desk staff were lovely.

Very good

Liked: Comfortable bed.
Disliked: Thermostat in the room was stuck at 25 degrees which made the room a bit stuffy and we couldn’t change the temperature.

Good

Exceptional

Liked: The location, pool, comfortable room and very attentive staff.
Disliked: The food we ordered to the pool area, Pizza and Chips from the Bossley, arrived stone cold. It was unfortunate after the 40 minute wait.