Good, but get breakfast somewhere...

Liked: Great location, and well organised rooms that provide most of the common necessities (shower gel and shampoo, hair dryer, good curtains), and the sound was quite well isolated.
Disliked: - The breakfast: is was extremely overpriced and generally not good. 24€ per day, and it doesn't include the usual variety or quality that you'd expect from the price, even considering other Austrian cities or German-speaking countries (and I'm including Switzerland here). For less than that you can have a proper lunch on the same street as the hotel. Examples: on one of the days there was no fruit; and on the rest, there was just one (or two, tops) varieties. By "usual variety" I mean "scrambled eggs or omelettes or crepes" - there were only boiled eggs - or "yogurts" - there weren't any as far as we saw - or "bread to make toasts" - there was bread, but it wasn't good. Besides all of that, the breakfast tables were uncomfortable and at times dirty.- 2 of the 3 rooms we have tried have had showers that do not contain the water, leaving the bathroom floor completely wet.- The elevator is a bit slow, and there were no stairs in sight. There are only 5 floors, so it's not unreasonable to use the stairs, but we could not find any signage for them.

Superb

Good

Fabulous hotel in a great...

Liked: The staff were brilliant, especially Lena. The buffet breakfast was very good and an added bonus was that the staff would willingly make you a speciality coffee, if preferred, included in the price. We found the hotel to be well situated, just a 15 mins walk from the town centre and the rooms were clean, bright and cosy and as described on the website. The coffee station along the corridor was also much appreciated with free tea and coffee and hot water, if needed.
Disliked: Just a couple of small things, my room 539, didn't have a safe so I ended up using my friends safe in the room next door and neither of us could work out how to use the beautiful table lamps in the room.It was a shame that the hotel is attached to a large banqueting hall as the second night of the stay we could here the loud music, singing and presentations until 1 am in the morning so didn't have a good nights sleep. Putting this aside the hotel and its staff were great and we would definitely recommend the Ruby Sofie.

I look forward to coming...

Comfortable hotel with character. But...

Liked: very comfortable and with a bit of character. Not your run of the mill hotel
Disliked: I am coeliac. Breakfast had allergens labelled but when I asked to check which letter was gluten. I was told the wrong one. She did give me a pack of gluten free bread though. Luckily I can tell the difference between dairy products and gluten containing products. I looked up the codes on the internet for day 2 when I realised they are standard across Austria

Very good

Good

Exceptional