The front desk was very polite and professional. The restaurant/bar was excellent.

Liked: Great location, right next to the river, and just minutes away from Spokane Arena.
Disliked: Parking was free, but really inconvenient. The layout of the hotel made for a lot of walking just to get to your room and back to the parking lot, or restaurant, or whatever. Our room was clean but one bed had such worn sheets, I ripped a 5 inch hole just by sitting on it, without even pulling back the covers. Coffee machine did not work.

Disliked: Room was FREEZING and was still very cold even after leaving heat running on high from the time we arrived until we returned from concert hours later. The food in the restaurant was barely edible and we could have had a better meal at a fast food restaurant.

We stayed a night here while in town to watch the Luke Bryan show. We'll definitely stay again! There is a walking path along the river behind the hotel that was beautiful and it was a short walk straight to the venue. Staff was friendly, rooms were clean, beds were comfy. Good room for a good price.

Liked: Restaurant food was delicious and the prices weren't as high as other places we've stayed.

Ruby River is always a...

Liked: We needed a room with safety bars in the bathroom shower.. Maizy immediately moved us to a first floor walk-in shower with safety bars room.
Disliked: Nothing

Great place,!!! and we will...

Liked: Very clean, VERY comfortable beds. We were able to park right y our roomWe chose this hotel because of the great reviews
Disliked: The ice machine was not working, is our only negative. That was certainly NOT a deal breaker

Great value, excellent location

Liked: The hotel was a really great value. We were displaced due to construction in our apartment, so the price was great. The outdoor pool and hot tub were clean and we were pleasantly surprised they were open and warm. We loved the outdoor furniture and fire tables. The rooms were clean and fairly comfortable. River views are so pretty. The WiFi was great! Only real negatives were that the pillows were definitely worn, bathroom toilet was really small and low to the ground. Free parking was helpful and the location is close to everything! It was a great stay overall.

Superb

Liked: The location was perfect; not too far from the interstate and very close to the mall and other attractions. The beds were comfy and the buildings and rooms were nicely decorated. All the staff were super friendly and helpful!

This was surprisingly one of...

Liked: I was very pleasantly surprised by this hotel. It was very affordable, but very nice. The staff was very kind!

Exceptional

I have no complaints, it’s...

Liked: Location
Disliked: Construction

Great location, wish it were...

Exceptional