The front desk was very polite and professional. The restaurant/bar was excellent.

Liked: Great location, right next to the river, and just minutes away from Spokane Arena.
Disliked: Parking was free, but really inconvenient. The layout of the hotel made for a lot of walking just to get to your room and back to the parking lot, or restaurant, or whatever. Our room was clean but one bed had such worn sheets, I ripped a 5 inch hole just by sitting on it, without even pulling back the covers. Coffee machine did not work.

Disliked: Room was FREEZING and was still very cold even after leaving heat running on high from the time we arrived until we returned from concert hours later. The food in the restaurant was barely edible and we could have had a better meal at a fast food restaurant.

We stayed a night here while in town to watch the Luke Bryan show. We'll definitely stay again! There is a walking path along the river behind the hotel that was beautiful and it was a short walk straight to the venue. Staff was friendly, rooms were clean, beds were comfy. Good room for a good price.

Liked: Restaurant food was delicious and the prices weren't as high as other places we've stayed.

Great hotel, great location, excellent...

Liked: Great location with great onsite restaurant, nice rooms, and very dog friendly.
Disliked: No negatives

Excellent accommodation and location.

Liked: Location, restaurant and bar, comfortable room, excellent staff.
Disliked: The shower floor was slippery and the water didn’t drain as well as it needed to.

ok

Liked: hot tub
Disliked: beds, arrived and was assigned a room without a view, asked if a view room was available. Our room was changed and we proceeded to enter. The was no view and this particular room shared a wall with the ball room. We may as well have been attending the seminar i person. Unless its an emergency NO ONE should be subjected to that room if there is something going on in the ballroom. We again went to the front desk and asked to be moved to a quieter room. Finally we were able to settle. not a very smooth transition. What started as a pleasant stay turned into a frustrating event

Passable

Liked: The room was clean
Disliked: The decor was depressing

Poor

Superb

Please clean the rooms better.

Liked: Love the staff! Love the location!
Disliked: Found a sock that wasn’t mine!

Very good

Liked: Their ability to accommodate or request.

Superb

Liked: Excellent location. Very clean but the shower near the shower pan could be cleaner. Fantastic for traveling with pets and the staff was very friendly.
Disliked: Better job cleaning the shower.