Ruby Ella Hotel Cologne Guest Reviews
Write a review
0.2 miles from Cologne centre |
Write a review
Gareth Sun, 3 November 2024
Mixed.
Liked: The hotel is located on a great area with bars, restaurants, super markets and a kiosk very close by.The cocktails in the bar were nice and service was pretty good.The marshall Bluetooth speaker was pretty good. Did there really need to be guitar amp in the room though?
Disliked: Unfortunately there was quite a lot not to like.The main part was the room design. The glassed off bathroom "wet room" was a disaster, it flooded the room making a lot of our possessions wet, including our shoes which then left wet footprints everywhere. We complained to the cleaners who came and wiped the floor with dirty towels from another room (!)I didn't like the fact the sink was in the room, or the bare concrete ceilings. There is no fridge, no tea/coffee, no smart TV.The reception area is squashed. Waiting for the lifts mean you block the narrow corridor to the bar. The reception is the bar.Self check in felt awkward, typing out details on a tablet while a staff member watched me. Why do I have to type my email address? Surely they have it already.Despite booking a "loft" room, the biggest available, it felt kind of small and not especially luxurious.
Paul Fri, 1 November 2024
Great place to stay, especially...
Liked: Great staff, parking with charging included, amazing bar
Disliked: Shower was problematic and flooded the hallway.
Amanda Wed, 30 October 2024
Fraudulent
Disliked: Charged invalid fees after checkout
Mads Tue, 29 October 2024
Exceptional
Sarah Sun, 27 October 2024
Excellent stay in a beautiful...
Liked: The easy process of checking-in, the friendly staff, the nice decor and nice lobby restaurant, the flexibility with the parking situation and the late check-out made our stay very enjoyable.
Disliked: no fridge and coffee in the rooms were the only down sides.
Keterena Sun, 27 October 2024
Exceptional
Fadel Sun, 27 October 2024
Good
Sandeep Sat, 26 October 2024
Ideal for a short work...
Liked: Boutique feel, reasonable prices, love the bar
Anzhela Mon, 21 October 2024
Exceptional
Liked: Was everything perfect
Cynthia Wed, 16 October 2024
Highly recommend this hotel and...
Liked: The staff were very friendly and helpful. They were also happy to give recommendations of places to visit. Enjoyed my stay.
Disliked: Nothing