Ruby Ella Hotel Cologne Guest Reviews
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0.2 miles from Cologne centre |
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Mirella Thu, 21 November 2024
Good
Martijn Thu, 21 November 2024
Good for city trip
Liked: Locatie , parkeren, aardig personeel
Disliked: A dog barking in a room down the hallway
Sebastian Tue, 19 November 2024
Very good
Martim Mon, 18 November 2024
Good
Wilhelm Mon, 18 November 2024
Everything was wonderful. Melanie at...
Liked: Everything was wonderful. Melanie at the reception/bar made the stay even more amazing by her warmth, hospitality and smiles. Will be back.
Eleonora Wed, 13 November 2024
Great stay in Köln
Liked: Amazing breakfast!The rooms are very big and clean. The hotel is very nice with a cool bar to work or have a drink.
Gareth Sun, 3 November 2024
Mixed.
Liked: The hotel is located on a great area with bars, restaurants, super markets and a kiosk very close by.The cocktails in the bar were nice and service was pretty good.The marshall Bluetooth speaker was pretty good. Did there really need to be guitar amp in the room though?
Disliked: Unfortunately there was quite a lot not to like.The main part was the room design. The glassed off bathroom "wet room" was a disaster, it flooded the room making a lot of our possessions wet, including our shoes which then left wet footprints everywhere. We complained to the cleaners who came and wiped the floor with dirty towels from another room (!)I didn't like the fact the sink was in the room, or the bare concrete ceilings. There is no fridge, no tea/coffee, no smart TV.The reception area is squashed. Waiting for the lifts mean you block the narrow corridor to the bar. The reception is the bar.Self check in felt awkward, typing out details on a tablet while a staff member watched me. Why do I have to type my email address? Surely they have it already.Despite booking a "loft" room, the biggest available, it felt kind of small and not especially luxurious.
Paul Fri, 1 November 2024
Great place to stay, especially...
Liked: Great staff, parking with charging included, amazing bar
Disliked: Shower was problematic and flooded the hallway.
Amanda Wed, 30 October 2024
Fraudulent
Disliked: Charged invalid fees after checkout
Mads Tue, 29 October 2024
Exceptional