Very good

Liked: Being under the mountain
Disliked: The over price charge

Very good

Exceptional

Liked: The staff was truly wonderful. We were exhausted upon arrival and the staff was so kind in bringing our things to our room, giving us water, and making sure we were comfortable. It was nice and quiet! The bathroom and shower were also marvelous.

I attempted to find different...

Liked: The customer service was Superior and the restaurant, t-cooks was dynamic.
Disliked: The hotel is advertised as a four-star hotel, which couldn't be farther from the truth. The level of neglect and the lack of care is incomprehensible to me. I will submit pictures, including a letter requesting my money back. Additionally, it was filthy, absolutely despicable. Unfortunately, this holds true for the restaurant too. I would be remiss if I didn't mention the chairs in the restaurant we're extremely wobbly, unsafe, and needed to be replaced on two separate occasions. I am saddened to report such a horrific experience. I wish I had the opportunity to read a candidate and a fourth right review. I do hope the historical landmark can start 2025 on a better note. I wish them all the best.

Great get a way

Liked: Thank you for the service and follow-up ...The check in process was very smooth and personal with an escort up to our room...much appreciated.I was able to change my 8pm T Cook dinner reservation to 7pm due to the willingness of the young lady at the T Cooks check-in which made my wife's and I evening much better.The tenderloin steak was perfect, absolutely Buenos Aires perfect...best steak I have had in the United States ... perfectly grilled to medium rare on every bite. Dinner service was personal and excellent ...Breakfast the next day again had wonderful service and quality.Our room was quiet and lovely...Only comment, if I had known prior to arrival of the 40$ valet charge, I would have used UBER or Wyamo service to and from our Phoenix home.

Exceptional

Exceptional

Exceptional

Beautiful experience all around. The...

Liked: Everything. The property was clean, comfortable and soothing environment throughout. Pleasant vibe. Loved all the exposed wood beams, architectural beauty and ambience, pools, manicured lawns, beautiful bar area and decadent restaurant.
Disliked: Nothing