Royal Hotel Sydney Guest Reviews
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< 0.1 miles from Sydney centre |
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Montero Mon, 28 October 2024
We were on vacation but...
Liked: The location because it is accessible to waterfront and just minutes away from stores and restaurants. Although the busy streets and noises from vehicles can be heard right up to the windows but it was tolerable.
Disliked: Just a thought when I book this hotel for 1 night it says max of 5 guests .The guests were 4 adults and an 8 yr old. When we got there, I met Carmen ( I think the owner/ manager) and when she found out that we're total of 5 guests her face and voice totally shifted and not welcoming. I even apologized to her because maybe I didn't check the details of the room properly. Carmen said she will returned my money and just find another hotel because apparently there are guests that's interested in the room and I was totally shocked by her behavior. We have traveled hours away and knowing the influx of visitors in that area all hotels are sold out. But then she changed her mind and came back to me outside of the hotel to let me know that the other guest already found their hotel. If it was just me and my husband I would gladly find another hotel I don't care if it's far away. But because I have with us my 2 inlaws that are senior citizens and my 8 yrs old son. I guess I just have to adjust to the situation. Carmen said since I have an extra 1 guest with me she will charge me 20 CAD but I insisted that I will pay 50 CAD which she agreed. She also ask for 250 CAD for the damage deposit which is fine with me as it's usually the rule. She wasn't happy that I have one extra guest because according to her it is discomfort to others. She said it should be 4 adults and explained that my son will sleep with us in 1 bed so I think it's not really a big deal. So after that, Carmen briefly told us that she doesn't want any noises or banging sounds upstairs which of course we understood. She knocked our doors twice because apparently she heard some banging noise on the floor which to our surprise from where? We were careful while walking because her wooden floor is so sensitive. She told us that the damage deposit was worth it to charge
Patricia Thu, 24 October 2024
Good as long as you're...
Liked: The hotel itself is old (since 1895) and full of character. Lots of stairs if you're on the 3rd floor, but that's part of the charm. The location is fantastic. The breakfast was very good (eggs, toast, fresh fruit, yoghurt, muffin, orange juice, coffee). The price was also very good.
Disliked: The door was locked when I arrived at 5:30 pm on a Friday. I had to call the owner and wait 10 minutes for her to arrive. This would have been ok if I'd been given advance notice and could have called ahead, but this was completely unexpected. There are a lot of house "rules" that are a bit unusual - taking your shoes off at the door, being advised not to "stomp" in the hallways, etc. Quirkly, not too bad if you know what to expect. Unfortunately, the owner managed to upset many guests with her confrontational attitude, so that was unpleasant to witness. My bed wasn't great, but the 2nd bed in the suite was very comfortable, so maybe there's some variation in comfort.
Jody Mon, 21 October 2024
A charming B&B in a...
Liked: It was a delight to experience Carmen's French Breakfast, which was well presented and served.I also note that her hotel is "Rainbow Registered," welcoming LGBTQ persons to comfortable and safe stays.
Jody Sat, 19 October 2024
I recommend this place to...
Liked: Carmen is a delightful host, attentive to every enquiry! Her breakfasts are delicious. The hotel is perfectly placed downtown Sydney with easy access to the waterfront boardwalk and other Sydney attractions.
Disliked: Nothing... This is a super place to stay!
Pida Fri, 18 October 2024
Pleasant
Biollo Wed, 16 October 2024
Pleasant
Kathleen Tue, 15 October 2024
Bizarre and completely uncomfortable.
Liked: The building was really nicely restored on the inside
Disliked: The woman who owned the place made us feel uncomfortable and unwelcomed from the moment we knocked on the door. Which was locked at check in time. Why have a bed and breakfast inn if you’re going to interrogate your guests from the moment we get there. It also took almost a half hour to check in on top of asking us questions about ourselves like it was an interview. The whole experience was bizarre and completely uncomfortable. We only stayed one night out of our two nights booked because it was a busy weekend and we had a hard time finding new accommodations. I have never had to post such a negative post before but I want to save people the weirdness of this owner.
John Mon, 14 October 2024
Loved the hotel and would...
Liked: Fascinating and immaculate period hotel. Lovely decorations inside. Nice rooms. Welcoming hostess. A few “house rules,” but they make sense. Good value for money. Lovely cat and dog, too.
Jason Sun, 13 October 2024
Good stay. Would stay again
Liked: Good location and nice atmosphere.
Disliked: I felt like I couldn’t move around when coming in and out as the dog would bark
Phoebe Fri, 11 October 2024
Amazing!!
Liked: Beautiful hotel, great location, lovely host, delicious breakfast, very comfortable and clean room