Lovely hotel and for the most part lovely staff. Beware, we were told to be at the restaurant for breakfast before 10.30. We were not told all food is removed at exactly 10.30. We were made to feel very uncomfortable when we weren't out of there at 10.30 on the dot.

Liked: Very clean.
Disliked: Breakfast.

Fair.

Liked: Breakfast Great.
Disliked: Booked Garden View, butt, rooms in 2nd floor and 3rd floor, cannot really see Garden ! Front desk advised the higher floorswere fully booked. Felt not right.

Superb staff

Liked: Everything
Disliked: Nothing

Excellent location, staff very helpful...

Liked: Room and location both excellent. Room upgrade very much appreciated
Disliked: Mattress and pillows - could have been more comfortable

Exceptional

Disappointing.

Disliked: I was given an extremely small room which I believe did not measure 21 s/m. It was extremely cramped. I complained and was told that was exactly what I booked and there would be no question of another room being made available. I stayed at the hotel on three previous occasions and the room I had each time was much larger and more comfortable. You live and learn.

Exceptional

Exceptional and memorable

Liked: I had carefully planned a memorable getaway for our silver wedding anniversary—a West End show, fine dining, and a stay in luxury accommodation. The Royal Garden Hotel and its exceptional staff ensured our experience was truly unforgettable.From the moment we arrived, the accommodation delivered on every promise of comfort and luxury, just as advertised and praised in other reviews - so I shan't repeat those details here. But what truly set this hotel apart was the personal touch. I had mentioned how special this occasion was for my wife and me, and when we entered our room, we were met with thoughtful, heartfelt surprises. These weren’t just standard gestures—they were thoughtfully chosen, bespoke details that made us feel genuinely celebrated.A special thank you to Henry, Ryan and Yasmina(?) for making our stay so memorable.The breakfast was exquisite—beautifully prepared, generously stocked, impressive variety—in a relaxed, unhurried atmosphere. The staff struck the perfect balance of attentiveness without being intrusive.I cannot recommend the Royal Garden Hotel highly enough. They made an already special occasion truly unforgettable.
Disliked: There is nothing that could have been improved on.

Average experience not worth the...

Liked: Great locationVery clean
Disliked: Combined shower and bathPillows not comfortableLots of noise from corridor

Great value and location, immaculate...

Disliked: A little street noise being on the front of the hotel- sirens the most notable .