Superb

Liked: Location and staff
Disliked: Ssome rooms are very small

Apart from the fuss checking...

Liked: The location was perfect for us
Disliked: Being asked for a £50 deposit on my card when the room was already paid for,the room was paid for by my mum as a present and we had trouble checking in as they wanted my mum’s id I tried to explain to them that my mum is not staying in the hotel it was me and my daughter Also on check out they said it would be £5 per bag to leave them there until we were ready to catch our train home,but in the end they didn’t charge And the £50 deposit still hasn’t gone back into my account it is still pending

Pleasant

Exceptional

Liked: Good location friendly staff
Disliked: The mattress was really bad .you sleep and you feel the sliders

Perfect for a short break

Liked: Excellent breakfast. Plenty of choice. Perfect location. Really friendly staff
Disliked: Nothing

Passable

Liked: Location was great.
Disliked: The double bed came apart into two singles, making a very uncomfortable nights sleep. Couldn't even turn around in the bathroom as it was so small.

Excellent location in a nice...

Liked: Great location, friendly staff, nice room
Disliked: The hotelbar could be a little cozier...

Great hotel and location. My...

Liked: The location is wonderful! I like that there is a reception and someone always there if you need them. People complain about the size of the hotel rooms and being old, it’s London, many hotels if not all, in that area are old! I’m grateful I have my own bathroom and it’s clean. There is an elevator!!! I think the price is reasonable. I love that there are so many options to have coffee and diverse selection of restaurants. Close to underground, buses, Pubs, Paddington station, not to mention beautiful Hyde Park. I absolutely love this area and I will stay at this hotel again.
Disliked: I’m realistic and love this central and nice hotel.

Very good