Royal Berkshire Guest Reviews
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Sonya Fri, 28 March 2025
Exceptional
Rose Fri, 28 March 2025
Exceptional
Xiaomeng Tue, 18 March 2025
A lovely hotel to stay
Liked: Room was cleanBed was very comfortableFree canned still water was offered as well as coffee and tea
Disliked: sometimes can hear door slamming late in the evening or early in the morning
Webb Tue, 18 March 2025
Exceptional
Ben Fri, 14 March 2025
Superb
Sonya Fri, 14 March 2025
Great stay! Breakfast 10 out...
Liked: Location and Breakfast
Disliked: The bed was very uncomfortable and small. Didn’t have the best sleep
Xiaomeng Wed, 12 March 2025
Clean room, comfortable bed, great...
Liked: Room was super cleanBed was extremely cofmortable
Disliked: Receptionist attempted to serve two customers simultaneously, disregarding the fact that I had been waiting first. Furthermore, both the receptionist and the duty manager displayed an impolite and condescending attitude, which was deeply unprofessional and unacceptable. The duty manager was blunt and attempted to correct what I said to him in a educative manner. This behavior not only compromised the quality of service but also made me feel undervalued as a guest.
Magdalena Tue, 11 March 2025
Good
Lesley Mon, 10 March 2025
Great stay in beautiful and...
Liked: We asked for a quiet room and we had a great room at the end of a corridor and on the top floor. Staff were very pleasant and helpful at all times.
Disliked: Nothing to dislike.
Vladimir Sun, 9 March 2025
Superb