Rosen Plaza Guest Reviews
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Ariel Mon, 11 November 2024
Exceptional
Liked: Nice and clean! Very polite staff.
Disliked: N/A
Lony Mon, 11 November 2024
Bad experience ac didn’t work...
Liked: Nice property room ac did not work did not fix until almost 4am
Disliked: Checked in the room and realized the AC was not working called 3 different times and they said they’d send someone to look at it, finally went downstairs to request another room at 3:30 Am because we could not take the heat. They said there was no more rooms and they’d send someone Someone finally came in and said the Ac was broken and they had to replace it so we didn’t go to bed until almost 4:30am handed us a free breakfast coupon that ended at 9 which we didn’t go to due to exhaustion Nice hotel but horrible service I will not be going back here again would rather sleep in the car
Ivelisse Mon, 11 November 2024
Exceptional
Mauricio Mon, 11 November 2024
Very good
Natasha Mon, 11 November 2024
Great option to stay in...
Liked: The staff was fantastic, the property is well located next to cool bars and restaurants in walking distance, most attractions are about a 8-10 min drive from the property, the amenities are clean and the over property is great value for money. I would recommend it.
Disliked: The property is a little dated in its look and feel.
Rosaline Mon, 11 November 2024
It was a great location,...
Liked: Location
Disliked: Front desk was polite but kinda mechanical and cold (one person) we also heard yelling and arguing between 2 housekeeping staff, which their colleague alerted them to keep quiet. Dog Policy states that they add a $150.00 Pet cleaning Fee but they charged Room Tax and Occupancy tax onto the PET Cleaning fee : which totals to $170.00 plus. Can a cleaning fee be Taxed?
Elizabeth Mon, 11 November 2024
Superb
Adair Mon, 11 November 2024
Exceptional
Zelaya Mon, 11 November 2024
Exceptional
Walter Fri, 8 November 2024
Exceptional