Fun historic property in a...

Liked: Beautiful historic hotel. Great bathroom. Excellent location. Christmas decorations were beautiful and the mezzanine was a great place to meet and play games.
Disliked: Dated decor in rooms. Worn towels and robes.

Superb

Liked: The room was spacious and more luxurious than we had become accustomed to when traveling in Europe. The hotel was in the heart of the city but in a location that was quiet.
Disliked: Unfortunately we couldn't eat in the restaurant either night as it was fully booked for large holiday parties, though the person who checked us in simply said the restaurant was "full".

Superb

Liked: Very cleanBreakfast excellentLocation excellent Staff very helpful
Disliked: Everything was perfect

Our second stay at this...

Liked: Great location. The hotel has a wonderful old world atmosphere. We found all the staff to be very helpful and informative.
Disliked: Not a criticism- but it would have been lovely to wander into a bar area and enjoy a drink after enjoying the beauty of Lucerne.

Superb

Beautiful stay in Lucerne.

Liked: Excellent facility. Clean rooms, friendly staff. Quaint location.
Disliked: Nothing

I would definitely stay there...

Liked: Breakfast was wonderful and the location was exceptional. Front desk staff were really helpful with all kinds of questions.
Disliked: Hot water ran out before the end of a shower. It was warm in the room (in winter) but opening a window occasionally helped.

Superb

Liked: I loved that it was near to most all sightseeing and train station. Location was just perfect. For the location I would stay here again. Most staff were very friendly. We got upgraded room. Liked the size and view. But it was very noisy at very late night.
Disliked: It was very noisy from the street. Like if someone was having a big party. It was the weekend though. Not sure if its less noise during the week. Overall a great hotel

Very good