Roker Hotel BW Premier Collection Guest Reviews
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Write a review
Vickie B, Doncaster, visiting Stadium of Light Sunderland Wed, 27 May 2015
The room itself was clean although stifling hot even with the windows left open all day, and that was with the radiators off. Ate in the onsite cafe/restaurants and found the food was not of the standard I'd expect from Best Western, although certainly the price. The staff were friendly enough but feel a little more training is needed as they tried to charge me for someone else's room.
Liked: Clean room.
Disliked: Food was not good.
David Tue, 25 March 2025
Superb
Brian Mon, 24 March 2025
Disgruntled
Liked: Food.bar .restaurant
Disliked: Plumbing.bathroom radiator didnt work. Bedroom radiator we had to ask to put it on.shower poor.all 8 ofus not happy with bedrooms in different ways.All downstairs modern bedrooms need a face lift.
Helen Mon, 24 March 2025
Exceptional
Liked: Lovely location. Breakfast was delicious
Adrian Mon, 24 March 2025
Very good
Robert Sun, 23 March 2025
Exceptional
Joanne Sat, 22 March 2025
Very good
Katie Sat, 22 March 2025
Exceptional
Clair Thu, 20 March 2025
Pleasant
Liked: Beds were comfy nice size room
Disliked: There was no hot water ti get shower are bath I rang reception and they said ita cause everyone checked in the same time and the buildings old which should not stop getting hot water I have a cold shower which was not ideal
Samantha Thu, 20 March 2025
Very good
Clare Mon, 17 March 2025
LOUD
Disliked: The room was unusable from 6-11:30pm due to seriously loud music from the DJ decks in the bar below. Was told it would stop at 11, was still going strong at 11:30. The room was shaking the bass was that loud. Don’t ever stay here on a Saturday night!Their resolution was ‘we’ll help you find a quieter room next time you stay!’