Rodeway Inn Guest Reviews
Write a review
3.8 miles from Jeffersonville centre |
Write a review
Elias Fri, 8 November 2024
Very good
James Wed, 6 November 2024
This place sucks
Liked: HAHA
Disliked: Where do I begin? The staff was beyond horrible and rude. I booked and paid online and when we arrived at the location they wanted to charge a $30 fee and from what I’ve gathered from other reviews, it isn’t returned when they say it would be. No where online does it say there is a deposit so I argued not to pay it. After them agreeing to not charge it, once we got in the room they tried charging it anyways. Lucky for me, I had my card turned off because I had a feeling they might try that. Just to be on the safe side we took pictures of everything when we arrived and when we left so they couldn’t say we damaged or stole anything. The room was nasty, had an odd smell, and furniture horribly uncomfortable. But truthfully, you really get what you pay for. Save your money and go elsewhere. This place needs to be under new ownership or shut down entirely.
Cheyenne Sun, 27 October 2024
Very good
Joseph Mon, 21 October 2024
Ripoff.
Liked: Clean. Polite front desk. Location was good for me
Disliked: Overpriced. Paid cash $230 for 2 nights. Website said 200. Charged me $30 deposit which was never returned. Also, charged my credit card $127 which was returned to my card after 3-4 days. Said $30 would go on my card. How could that be if I paid cash. Ripped me off $30. I don’t believe he intended to return that. I would not recommend this place.
Kevin Tue, 15 October 2024
You get what you pay...
Liked: Price
Disliked: Bed wasn’t comfortable, room had a little smell to it
Kathleen Mon, 14 October 2024
Very poor
Jeannette Sun, 13 October 2024
Awful…do NOT recommend and will...
Liked: Really nothing if I’m honest.
Disliked: Pretty much everything. The room was uncomfortable the a/c didn’t work properly. Even after being cleaned and serviced during our stay. There was never enough towels. The cleaning service wasn’t favorable. And never wanted to hand out enough towels, etc. for the number of guests (ie 3 adults). The WiFi didn’t work since check in. I had staff at the room multiple times each day. To still have connection problems. Despite trying all three of their networks. I wasn’t able to effectively attend meeting virtually or get the work done that I needed to online. Despite them even calling tech support it remained an issue. Then when I asked for a credit on my account because of all the problems. I was told they don’t do that and the owner wouldn’t allow it. Moving to a different room wasn’t an option either. I was told if I was dissatisfied to check out early. They could refund the one day charge for the room if we checked out before 3 p.m. which wasn’t even a viable option as I explained to the staff. Then I feel that they falsely advertised a continental breakfast each morning. Because nothing other than coffee was supplied which it and the condiments were never stocked. No one was ever at the front desk. And it took an unreasonable amount of time for them to answer their bell or a phone call to the office. Then after checking out. I contacted the property office. Because my daughter thought she left something in the room. The staff member that answered was rude, unprofessional, and not helpful at all. I was told him couldn’t check and therefore confirm if anything was left behind. Because known of his cleaning staff were on property. So I’d have to wait more than 24/hrs for an answer. I was told we couldn’t have someone lets us back in the room to check personally because we’d already checked out.
Brian Sat, 12 October 2024
Disappointing
April Sun, 6 October 2024
Exceptional
Liked: That is perfect size for me
Disliked: I don't have a coffee pot in the room
Elias Sun, 29 September 2024
To busy working