Rodeway Inn & Suites East Windsor, East Windsor

Passable

I wasn’t able to be...

Exceptional

Bad

Liked: N/A
Disliked: The room we booked ahead of time was a jacuzzi upon arrival the HOT water did not work in neither the shower and Hot tub we alerted staff stepped out came back from dinner ready to shower and end our night and the hot water still did not work hotel did not answer the phone I called for 2 hours. The room phone also had no cords to call out as well. When I went to front desk I alerted staff of problem woman said she didn’t answer phone because the have got prank calls before in past. They did not have another jacuzzi room so Valentine’s Day ruined regular room it was smh

Smh

Disliked: Our original room was semi infested with roaches, then we changed rooms and there were still some stragglers in there.

In summary, I was traumatized...

Liked: I didn’t stay due to the unsanitary conditions
Disliked: The hotel is infested with roaches. The rooms were dirty. They had to switch me to three different rooms. I still wasn’t satisfied because they’re dirty with roaches all over the place. In the first room, it had cigarettes in the shower from the previous guest, which meant that the room wasn’t clean thoroughly and like the last room I was in, the first room was infested with roaches as well. The second room had broken furniture in it, and the pillowcases were uncovered. Dry blood was on one pillow, I pointed the issue to the worker, and he took me to a third room that I thought was clean; however, within a hour, the walls and beds were crawling with roaches I didn’t stay the night because I felt totally uncomfortable with the nasty, disgusting rooms.So I went to the front desk and demanded my money back and the desk clerk said that she couldn’t pay me back. Nor did she give me my receipt when I asked her for it.I spent approximately 90 minutes in the hotel, constantly having to go to the front desk and being switched to three different rooms.They refuse to give me back my money and told me that I had to come back in the next day. I contacted the manager and he hasn’t called me back yet. I wanted to be totally reimbursed since I didn’t spend the night due to the filth of each of the room, And the unhealthy sanitation issues were too much!