Riverview Inn & Suites Ascend Hotel Collection Guest Reviews
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3.3 miles from Rockford centre |
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Cheryl, Alliston, visiting Winnebago County Fairgrounds Pecatonica Wed, 3 May 2017
Probably would not stay there again.
Liked: Antiques.
Disliked: Breakfast; windows you couldn't see out of; did not know the restaurant and bar were closed.
Emma Tue, 31 December 2024
Very good
Liked: The breakfast was excellent. The staff was very friendly and helpful. Older hotel with good updates. Great location and river view.
Adam Sun, 29 December 2024
Exceptional
Jessica Thu, 26 December 2024
We had a great stay....
Liked: It’s a beautiful property with amazing views from the river side
Disliked: The pool water was very cold
Maggie Thu, 5 December 2024
Breakfast was good
Liked: The river view
Disliked: How the dead bolt did not work inside my room called the front desk and he came down and said put a chair in front of the door because there was nothing he could do. I called the Hotel manger and he said get ahold of booking.com did not receive a discount or refund.
Davis Tue, 3 December 2024
Exceptional
Germain Tue, 3 December 2024
Superb
Liked: Nice and clean and by the river. The wood work in the dining area was gorgeous as well as the Italian Boar statue in the lobby. I have seen the original one in Florence, Italy and it was awesome that a replica was in this hotel lobby. Unexpected surprise.
Disliked: Nothing really. It was a nice place.Very roomy bathroom.
Abril Mon, 2 December 2024
Suite price for a 2-queen...
Liked: The room was very spacious and comfortable. There was a warm breakfast each morning that was much better than many included with hotel stays at other locations.
Disliked: I had booked a suite for my stay, upon arrival I am told no suites are available and was moved to a 2 queen room. Upon checkout I learned that I was being charged the same amount as I had for the suite. This was very un-acceptable. Their reasoning was that I had booked the suite through booking.com at a discounted rate and that when they moved me to the 2-queen room they had to give me their rate which was roughly $100 more than booking.com's rate for the same room. Key card to my room wouldn't work for pool or fitness centers. Saw other guests having issues with their key cards as well.
Symone Mon, 18 November 2024
The staff as well as...
Liked: The breakfast was excellent. I truly enjoyed. It was not expecting that type of breakfast at a hotel that along will make me come back.
Disliked: At this time nothing
Reunite Thu, 14 November 2024
Exceptional
Sherry Wed, 23 October 2024
Ok stay
Liked: Location to Japanese Garden
Disliked: The hotel did not plan ahead number of people eating breakfast. Wait time was 20 minutes