Liked: Excellent customer service and clean. The price was stellar for staying downtown. Appreciated the free luggage check the following day so we could explore downtown.

At the time of our arrival, the Memorial Day parade was being staged in the vicinity of the hotel. It would seem a courtesy e-mail or text could have been sent to suggest alternate routes or advise of street closing/opening. It would seem that all of the information required is at your fingertips.

Liked: Staff was very accommodating and pleasant. Location was convenient for any plans - blocks away from anything you could want to do.
Disliked: Containers for ice were difficult to acquire. Perhaps placing one per room and extras at the ice station would work better.

I came into town for a concert and was pleased with the hotel overall.

Liked: Very nice staff and clean.
Disliked: The room was very small - almost as if one room was cut in thirds.

Exceptional

Liked: Location was perfect

Very good

Great location and decent hotel.

Liked: The location of the hotel is great. It is close to a lot of tourist attractions and good food places.

Very good

Liked: Excellent position right on the river. Close to restaurants and shops. Comfortable bed. I changed room after 2 nights, and the second room (401) was much better than the first one. The staff was very helpful and friendly
Disliked: My first room 1809 was quite loud as it was at the back of the elevator and had a window against a wall, so it was also very dark. Loud air condition

Good

Liked: Excellent location

Very good

Bad

Exceptional

Exceptional

Liked: Location is perfect!!!Very comfortable and clean