Riu Plaza New York Times Square, New York City

Riu Plaza New York Times Square Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.

Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.

Exceptional

Perfect Stay in NYC

Liked: I loved my experience at Riu Plaza. The staff was amazingly friendly and helpful. Breakfast was perfect and delicious, and the location could not be better.

Very good

Liked: Customer service, location, clean room
Disliked: Way too noisy. Walls must be paper thin especially being near the elevator.

Very good

Wonderful stay- professional, kind, helpful...

Liked: The staff was very professional-polite and helpful. The location of the room was quiet and the location of the hotel itself was perfect being so close to Times Square and the subway. The convenience of not having to find a place for breakfast was perfect, as well as the variety of options-something for everyone. Although the breakfast area was crowded it still was operated so effectively we never had to wait.
Disliked: Our teenage daughter didn’t have a great place to sleep on the sofa bed, so just better sleeping for a family of 5.

Exceptional

Liked: Good location, very clean ,friendly staff would recommend it

Very good place for a...

Liked: Very good location, clean and cozy
Disliked: The rooms were very small and the bathroom did not provide privacy for a family. The breakfast food was satisfactory but could be elevated. The pancakes and waffles were almost inedible!

What a great location and...

Liked: Nothing

Superb

Riu Plaza - best hotel...

Liked: The location is great, so convenient for theaters, dining, and subway to go anywhere else you want to go. The rooms are small, like most NYC hotels, but very well designed to make it comfortable. The breakfast buffet is very good and adds a nice value and convenience to the stay.