Riu Plaza New York Times Square Guest Reviews
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Write a review
Douglas, Des Plaines, visiting Sony Hall Thu, 8 September 2022
One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.
Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.
Brian Fri, 20 December 2024
Good
Liked: Great location.
Disliked: Glass walled bathroom was kind of strange.
Ana Fri, 20 December 2024
Exceptional
Michael Fri, 20 December 2024
Pop ovwe to New York...
Liked: Everything was FANTASTIC! The room, the breakfast, the location could not have been better.
Disliked: nothing
Barbara Fri, 20 December 2024
Location was excellent but the...
Liked: the room was a good size although sparely furnished. the bathroom and shower were excellent. Hotel in good location for some very good restaurants and easy to get into Times Square.
Disliked: Because of all the hard floors and surfaces in the hotel it was very noisy. The food served at breakfast was good but the vast cavernous space where it was laid out was horrific and noisy - breakfast was not a pleasant experience.
Ciara Fri, 20 December 2024
Superb
Martina Fri, 20 December 2024
Very good
Jonatan Fri, 20 December 2024
Exceptional
Susan Thu, 19 December 2024
Overall adequate for 1 night….very...
Liked: Breakfast was nice with a lot of variety; beds were comfortable; room was clean
Disliked: The hotel was quite sterile…white walls and engineered wood floors made it look like a college dormitory
Magdalena Thu, 19 December 2024
Location was great, the rest...
Liked: Location was great! 7 min walk from Time Square.
Disliked: The room was cleaned ok. The headboard on the bad was dusty, dust under the bed, missing lightbulb over the table, dirty curtains. Looks like nobody inspected the room prior to our arrival. Breakfast room was super crowded, almost no space between the tables. Front dest not very friendly (the first person that took payment form us was nice but the person that gave us the keys was kinda unfriendly). Overall the price of the hotel was decent for it's location but there are other options in the area to stay that are better.
Sue Thu, 19 December 2024
The RIU is expensive but...
Liked: Buffet breakfast was excellent and the staff were exceptionalRoom was fine Location was perfect for usFridge was a bonusShower was very good
Disliked: Room could have had more seating rather than having to sit on the bedA kettle for boiling water would have been very useful for tea drinkers like us