Riu Plaza New York Times Square Guest Reviews
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Douglas, Des Plaines, visiting Sony Hall Thu, 8 September 2022
One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.
Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.
Clodagh Tue, 22 April 2025
Exceptional
Rina Tue, 22 April 2025
Average stay
Liked: Location is great within walking distance to everything
Disliked: Breakfast was poor we only went on the first day of our 4 day stay. Crowded no matter what time you went and squeezed in like sardines.Only provide 2 bottles of water on first day and do not replenish.
Haron Tue, 22 April 2025
Exceptional
Liked: Location, staff and cleanmess
Patterson Tue, 22 April 2025
Bag handlers had my spouse...
Liked: Updated and clean
Disliked: Fan and air conditioning didn’t work in entire building. Room was too hot to sleep
Carol Mon, 21 April 2025
I visited with my sister,...
Liked: Central, good location.
Disliked: Would have loved tea/coffee/kettle in our room.
Alexander Sun, 20 April 2025
Super Lage zum Time Square
Liked: Breakfest was wonderfull
Claire Sun, 20 April 2025
BRILLIANT!! We have already booked...
Liked: Excellent location, breakfast very good with really good different options
Kenneth Sun, 20 April 2025
Nice city, worst hotel to...
Liked: Where it is situated
Disliked: Overcrowded breakfast queuing for options 20 min before and 10 to get food, not worth playing for. Demand deposit, but nothing can be charged to the room. No management present at the site that can take decisions you need to write to customer support. Going to the front desk or random person on the street has the same effect.
Emily Sun, 20 April 2025
Comfortable and convenient. Lovely staff
Liked: Location
Disliked: Basic but functional- nothing wrong
John Sun, 20 April 2025
Exceptional