Good

Liked: The location was great. Hotel was clean and bed comfortable.
Disliked: Waiting 30 minutes to get a lift. The long queue to get into breakfast. Not happy that the $200 pre-authorised payment has not been paid back after 14 days - still waiting??????

I would stay there again.

Liked: Liked the room.
Disliked: Did not like the soap and shampoo connected to wall. Did know how to use it initially.

One of the best hotels,...

Liked: One of the best hotels that I’ve ever stayed in. The location, conditions, everything was super clean and beautiful! Breakfast was really delicious, full of fresh vegetables (which is a rare situation for the US) Cool items during the Happy Hour (tasty cocktails, food). I’m really satisfied❤️

Superb

Exceptional

Exceptional

Liked: The room was clean, the bedding was crisp, the staff was friendly and helpful, and the location was approximate to all New York theatrical attractions.

Very good

We had a great time...

Liked: The location was great, it was so close to Times Square and Broadway that made it easy to walk around and see a lot of famous sites. It was also very quiet in our room from all of the outside noise. The elevator was very fast, the bellmen were helpful with directions.
Disliked: We were told that we didn't get free breakfast even though, our reservation through booking.com said we did. We had very noisy neighbors and I had to ask them to be quiet several times. It was easy to hear them because of the adjoining bedroom doors. The room looks much larger on the pictures on the website. It's not a large room and we had to get very creative with our suitcases, clothes, shoes, etc., but that's NY, everything is tight.

Good