Risley Hall Hotel Guest Reviews
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Write a review
Lesley Mon, 11 November 2024
Bad
Margot Mon, 9 September 2024
Didn’t happen. Hotel cancelled. They...
Disliked: Hotel cancelled our reservation due to refurbishment not completed
Kathryn Sat, 22 June 2024
Good
Heather Tue, 18 June 2024
Lovely accommodation. Easy to find....
Liked: Plenty of easy parking available. Wifi easy to log onto and reliable.
Disliked: A little mini bar in the rooms would be a nice touch.
Heather Tue, 18 June 2024
Excellent. Thoroughly recommended and would...
Liked: How friendly and helpful the staff were. They went out of their way to give us information relevant for our stay.
Disliked: The fried breakfast could have been hotter and refills a little quicker.
Chris Fri, 7 June 2024
Bad
Matthew Sat, 18 May 2024
Average
Liked: It's alright but a long way from previous glory
Disliked: Staff seem a bit disinterestedCould do with a deep clean and/or refurb
Matthew Sat, 18 May 2024
not so good these days
Liked: Lovely grounds, peaceful location
Disliked: Place has fallen in quality over the last few years and appears to be stumbling along without any cohesive management in place. Poor customer service.
Isobel Sat, 4 May 2024
An affordable place for easy-going...
Liked: This is definitely the place to stay if you're very easy-going and appreciate that the hotel is under refurbishment! It's full of character, our room was huge with a large bathroom and a comfortable bed. We liked opening the large sash window to hear the birds. The young lady on reception was super helpful. There's a garden for a wander or sitting in the sunshine. Safe off-road parking.
Disliked: There was no food or refreshments available but we knew this so had taken a cool bag with milk, cereals and enough food for a picnic so it didn't bother us. A pub five minutes walk away serves breakfasts and full meals, with a lovely beer garden! Obviously the hotel is a work in progress but we are quite laid-back and appreciated the low cost of accommodation.
Mills Sat, 4 May 2024
DO NOT STAY HERE until...
Liked: Lovely property (or was before the refurbishment started) and in a great location.
Disliked: There is ongoing building/refurbishment work taking place. The restaurant is closed so no food is available, including if breakfast, even though I paid for bed & breakfast. Was informed by email about 3 days before the stay that the restaurant was closed. Requested a refund for breakfast through booking and was told to email the general manager. I did this but after 3 weeks had no reply and no refund. The same applied to the rest of our group who stayed there.