Has everything that you would...

Liked: Everything.. staff were professional and so welcoming, bar was fabulous, amenities excellent, location amazing, Booking to stay again..
Disliked: Nothing..

For a hotel that markets...

Liked: Room was very clean and tidy. There were two straight back chairs but no easy chair.The Guest relations team returned something left in the room promptly when I sent a Royal Mail bar code.
Disliked: Room had a strange set up in which shower and toilet were separated from sleeping area by a sliding wooden panel which when open did not shield the person sitting on the toilet behind frosted glass from view. Not a problem for long married couple but this had not been stated in the description or photos. Not really a good recipe for a romantic weekend.The view was of a ruin surrounded by scaffolding with no aspect over Richmond Hill.Outside the car park was not clean - dog mess, also an overflowing bin was right next to the walking entrance.

Very good

Exceptional

Liked: Decor
Disliked: En-suite a little small

Exceptional

Most enjoyable.

Liked: Good, but expensive @£22.00 per head.

Good

Stunning location, comfortable/friendly and an...

Liked: Great location near to the entrance to the Royal Richmond Park, and only a short walk to the riverside cafes and restaurants and the town. Staff were friendly and helpful. Room comfortable and extremely clean.Bar and restaurant fabulous.
Disliked: Everything was lovely

The stay was perfect for...