Exceptional

Superb

THIS CHARMLESS MARIOTT INN IS...

Liked: The front desk staff were welcoming and HELPFUL.The houskeeping staff were HONEST. My sister forgot her purse in the room (!) when we left for the airport. We called from our taxi and they found it in the room, they even refused tips for finding it. VERY COMMENDABLE.
Disliked: Ah...this place has a few things that need fixing. I love great hotels/service so here goes:1. The whole place --our king 2 br suite incuded-feels very cold/corporate, NOT COZY. NOT WELCOMING. The pool looked creepy, lighting more like a hospital recovery room. Yikes!No welcome basket with a bottle of wine, chocolates in the suite. NO TOILETRIES? [ our AKA suites always have a basket of nice soap, toothpaste, shower gel, body lotions, travel size.] Those monster wall-fastened dispensers are tacky. 2. The WIFI is HARD TO ACCESS, not private! WE WOULD PREFER AN ACCESS CODE FOR A PRIVATE WIFI --NOT ONE OPEN TO THE WHOLE HOTEL.3. The remotes for the TV are VERY hard to use replace them please.4.The Hotel/Suite is visually unappealing. No bar or reception area where guests can escape their rooms. Maybe the XMAS trees take up that space but the stiff furniture, the tacky brown carpets feel more old folks home than welcoming upscale inn.5. No spring water dispenser in the lobby? Go thirsty, guests! Not very Marriott. 6.The breakfast is BELOW PAR. No granola, no protein bars, no hot beverage dispenser with hot chocolate, espresso, mocha drinks? No choice of juices? No home fries, egg and cheese burritos? A plain dry bagel and ham/egg sandwich is not everyone's best start to the day. AND by cutting off at 9am it's a madhouse full of grumpy guests at 8:47 am determined to get their grub on--or die. It's too stressful. And the 'coffee' in the room is too weird to figure out, put back a coffeemaker; a Nespresso or similiar in the rooms.7. Now about that suite: We reserve suites with kitchens to entertain our elderly relatives over a nice meal. This is not easy with those high stools and tall table. There needs to be a real table and chairs-for dining at ease not bistro stools with no backs more suitable for Starbucks.

My stay was great until...

Liked: I love the kitchen and bring able to cook meals! They provide almost all the dishes you will need. The suite was neat and clean. I loved the division of the room and living room that was a first for us so I was able to shut the door and sleep while my fiancé watched the other tv in the living room! Bed was veryyy comfy I could have stayed a few more days lol!
Disliked: My only complaint is I had a house keeping incident! The day of checkout my finance left early got work and thankfully I awaken around 7am and I latched the top lock of the door for safety. Around 8 something am I heard a barely tap on the door followed by an immediate opening and “oh sorry!” I was half dressed, that would have giving me ZERO time to get up or even answer the door and thank goodness I locked it otherwise I would have been awaken one and two exposed! Around 11:04 or so I got another knock from housekeeping and at that point I just felt rushed and in the way so I grabbed my things and just left! I thought check out was noon and I confirmed at the front desk when I checked out but maybe others have a different schedule!

Exceptional

Superb

Liked: LocationBed
Disliked: Not enough toilet paper

Superb

Liked: Staff was great. It was very clean and a great location
Disliked: The pillows were not supportive at all. I couldn’t believe they charged us for parking. It’s outdoor parking. Also, we didn’t know we would be charged. We notice the charge when we checked out. We were not informed when we checked in.

I don’t recommend this place

Liked: I never stay on this place because I have a issue with my credit card and they charge me on my card and I the lady on the front desk lie on me because she said she is gonna cancel that room and I won’t have problem but so far I don’t have that money back on my card really bad attention really bad service
Disliked: Nothing

Exceptional