Residence Inn New York Downtown Manhattan/Financial District Guest Reviews
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Belk Sun, 12 January 2025
Exceptional
Troy Sat, 11 January 2025
Superb
Liked: The breakfast was great.
Ramesh Tue, 7 January 2025
Good
Liked: Location and breakfast and staff
Disliked: No seating place at the reception
Bukiwe Sun, 5 January 2025
Superb
Marisa Sun, 5 January 2025
Exceptional
Devane Sun, 22 December 2024
Superb
Mikayla Tue, 10 December 2024
Very nice hotel, will return...
Liked: Enjoyed my stay here. The front desk was quick to help with any questions or concerns I had.
Disliked: The elevator takes a very long time to arrive, and when it does there’s so many people waiting at that point that we are jammed in like sardines.
Charlyne Sun, 1 December 2024
Great !! 5 days stay,...
Liked: Check in and check out easy Deposit on pending not charged 5 days stay and housekeeping came 2 times Breakfast was quite good5 mn walking to the closest subway station Free hot drinks Fitness room was nice !
Disliked: No stove which is annoying when paying for a kitchenette
Amy Wed, 13 November 2024
Great staff, nice rooms, good...
Liked: The staff is always very helpful. The location is great, and the room is spacious and functional. The breakfast options are decent and the coffee is nice and strong. They also have a good fitness center.
Kwanza Mon, 11 November 2024
Overall, not bad. Improvements can...
Liked: The breakfast was good, nothing spectacular. The veggie sausage was rather tasty and the croissants were fresh baked each day. The dining room atmosphere was great as well. Breakfast staff was pleasant, personable and attentive. I did thoroughly enjoy the outside patio and the workout facility. The laundry facilities were great as well only cost $1 to wash and $1 to dry and my clothes were actually clean haha. Housekeeping staff was phenomenal so much so that I gave tips. I told the young lady that my sheets were fine, but she insisted I have my sheets changed lol...Reception area great as well. Overall I felt safe.
Disliked: As far as the room, the remote control did not work properly after about the third day I did ask for a new remote, but it was about the same. Something that needs to be looked into. I wished they'd have noise proof windows in the rooms. I heard EVERYTHING and it did disrupt my restful sleep a lot. I heard conversations, laughter, and the like and I was on the 34 floor. It was very noisey from the outside noise. Also, I'd recommend getting a smoke detector in the rooms to notify the front desk as someone was smoking their marijuana. It was very strong and very bothersome. It was most likely someone right below my room as it appeared to be coming through the vents it was STRONG. One last thing, the door to the gym needs a better configuration. As I was leaving, I almost hit another guest with the door, needless to say he wasn't happy but there is no way I could know someone is right behind the door, this particular room is directly behind the door to the gym. Hotel DO something about that, that is not ok. Fellow travelers make sure to say you don't want the room next to the gym it is on the fifth floor.