Residence Inn by Marriott Kalamazoo East Guest Reviews
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Write a review
Marcelo Sat, 24 August 2024
Exceptional
Liked: The lady at breakfast was so nice to everyone and my daughter. It felt like family. Great job!Folks at reception desk were also nice and helpful. Great option for a simple road stop.
Disliked: Nothing bad
Kristen Fri, 26 July 2024
Disappointing
Kirsten Mon, 15 July 2024
Bad
Disliked: Definitely needs updated and painted. The bedroom smelled like mold, had obvious ceiling leak stains and the bedspread had stains on it.
Caprice Wed, 3 July 2024
Bug's
Disliked: The room what is infested with bugs spiders earwigs and I'm pretty sure I got ate up by bed bugs
Chantel Mon, 24 June 2024
Ok stay, don’t expect to...
Liked: One of three suites rented was updated.
Disliked: No bedding for sofa sleeper, no blankets, sheets or pillows available at lobby desk. Most of the dishes in dishwasher. Room not ready at booking.com posted checkin time. Terrible breakfast.
Chantel Mon, 24 June 2024
Rub down rooms, decent lobby,...
Liked: Size of room, 2 bed 2 bath
Disliked: No bedding available for sofa sleeper, old musty room smell, damp carpet, terrible breakfast, staff not ready for breakfast, portable air conditioner, slippery tub, sparse kitchenette utensils, cups …
Archie Fri, 7 June 2024
Not the Residence Inn I...
Liked: The breakfast and the lady attending during the stay. There was a tornado and I think all things considered she was the best thing about the stay. The first room we went to didn't seem like the bed had been made...not a good job of making up the beds.
Disliked: Already commented
Beatrice Mon, 3 June 2024
Superb
Liked: Staff and kindness
Disliked: No indoor pool. Room was cold at first.
Anonymous Sat, 11 May 2024
Liked: The staff .
Disliked: The entire hotel is ?run down? and not what I would expect from a Marriott hotel at all. The rooms were antiquated and in one of our rooms, the toilet did not work properly.
Spada Thu, 9 May 2024
Bad