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AustraliaResidence Inn Chattanooga Downtown Guest Reviews
Overall Average Score:
Excellent (4.35 out of 5)
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| 0.6 miles from Chattanooga centre |
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Marialucia Mon, 16 December 2024
Very good
Liked: Space and the surrounding, no noise.
Disliked: There was no access to a closet, and there was no place to hang a coat.
Gloria Mon, 16 December 2024
This hotel was way to...
Liked: The room was ok, location was the reason I chose but it's definitely not worth the money. I paid 270.00 to sleep one night there. I was very upset to get charged $20 just to park. We arrived and walked everywhere. Its way to expensive. I will not be returning to this hotel.
Disliked: The room was ok, location was the reason I chose but it's definitely not worth the money. I paid 270.00 to sleep one night there. I was very upset to get charged $20 just to park. We arrived and walked everywhere. Its way to expensive. I will not be returning to this hotel.
David Wed, 4 December 2024
Perfect weekend!
Liked: Breakfast was excellent. Staff pleasant and professional. Parking excellent. Location was perfect... walking distance to nice restaurants.
Disliked: All excellent.
Donatas Mon, 2 December 2024
Poor
Disliked: Dust everywhere, dirty sofa.
Molina Sat, 16 November 2024
Very good
Taylor Tue, 29 October 2024
Exceptional
Liked: This hotel is incredible. Absolutely amazing. Great staff. Great location. Easy access and parking, not real huge and very simple to get in and out and very safe and secure with a beautiful, wonderful staff. I can tell you this was the best hotel experience I ever stayed in in my life and I've stayed dozens of hotels. And the sweet rooms are just awesome.Alan Taylor
Disliked: Nothing at all.
Angadell Fri, 25 October 2024
Excellent choice
Liked: Bed comfortable, shower good, ice maker worked, view from room, size of room, full size frig, pool, parking
Disliked: Little pricy,
Steve Thu, 10 October 2024
Exceptional
Marlin Tue, 8 October 2024
Convenient and walkable to restaurants/attractions
Liked: Location is very convenient and within walking distance to numerous restaurants, the Tennessee Aquarium, Creative Discovery Museum, and other attractions.
Disliked: I don't like the $20/day parking fee, but it seems that a lot of hotels are doing this to increase revenue so it's kind of unavoidable if you're staying in a hotel that's in a downtown setting.
Tronman Fri, 27 September 2024
This was a very pleasant...
Liked: Jordan went above and beyond with her customer service. That is so rare in this day and age. She is management material someday. The breakfasts were typical and adequate. They even had some gluten free muffins which is unheard of. My husband has celiac disease, so it was very appreciated. Good coffee.The room was spotless. I even walked around in white socks one afternoon, and they were still white after several hours!!The location was perfect for our activities with the aquarium and several other attractions being within walking distance.They also paid attention to my request for a bathtub and a quiet room.We so appreciate having in-room thermostats instead of under the window cooling/heating units.The bed was quite comfortable.The kitchen had everything we needed, and the frig was quiet.
Disliked: It is unpleasant to pay $20 plus tax per day for parking, but maybe we just aren't used to it since we typically don't stay in downtown areas. We had to pay for parking almost everywhere we went in the downtown area.The hotel does not have a computer for customer use which is quite odd. If necessary, you can use one across the street at another Marriott hotel.There is only one elevator, but was never really a problem. Just unusual.
