thank heavens we were visiting...

Liked: location was good for us, food not so good
Disliked: their accounting of our stay. first they couldnt find the reservation, then they booked us out rather than seeing the extension so we had to pay again.

Exceptional

This is Resident Inn. It’s...

Liked: The location is very convenient for our needs.
Disliked: This is a dated property. It appears to be recently remodeled. The corridor from the lobby to the rooms is heavily scented with a deodorizer that is offensive. The beds could be replaced. The mattress was like a hammock. The large screen television was dim and the quality of the image was not sharp.

Very good

Very good

Liked: Kids were running around and making noise on the hallway
Disliked: Ensure families with kids to not allow loud shouting and running in halls

Superb

No AC in my room

Liked: The location
Disliked: The air conditioning in my room was not working. They knew it and promised it would work. I went to dinner and hoped that it would be working by then. It was not. I had to change hotels entirely with 2 kiddos at 10 pm. They called another Marriot in the area only when we asked. No proactively trying to solve it

Pet friendly but they. Charge...

Liked: Pet friendly. Great location walk to shops and restaurants easy parking
Disliked: We stayed 4 years ago when it was being renovated. They basically painted the kitchen cupboards. We stayed this time in a suite. It was so small. Small bed. Bathroom outdated shower in bath with shower curtain. Kitchen is antiquated old old appliances. Very dark and dreary. Our room constantly smelled of boiled potatoes.

Superb

Liked: The room look up to date
Disliked: Need to update the TVs