Residence Inn by Marriott Wichita East At Plazzio, Wichita

Residence Inn by Marriott Wichita East At Plazzio Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Exceptional

Liked: Everything great location
Disliked: I loved everything!

Very good

My new favorite place to...

Liked: We stayed in the two queen bed suite. Front desk staff was friendly and very helpful. The complimentary water and cookies at the front desk were amazing.Rooms were spacious, cozy, and spotless. The kitchen comes complete with the normal things, such as, kitchen towels, oven mits, dish soap, dish cleaning sponge, paper towels, coffee and coffee maker, cabinets fully stocked with plates, bowls and chips, plus, all the household appliances for storing and making fully homecooked meals, microwave meals, and/or quick snacks, then a dishwasher, with dish soap, to clean up quickly. The refrigerator even has a WORKING ice maker in the freezer. Absolutely the best and most accommodating place that I've stayed in a very long time. I will make a point to find a residence inn in every town i visit in the future, before i will consider another hotel. 100% satisfied with my stay.

It was very well and...

Liked: The staff who checked me in went over and beyond as well as the staff who checked me out I can't remember their names since that was a month ago I wanna say Yani and Andrew not for sure but I definetly believe their respectable honest and great customer service skills my first time staying here I'm usually next door I'll be coming here alot more thanks to great service.
Disliked: Nothing I can think of

Superb

Adequate

Liked: Easy to find off the interstate. Didn't eat breakfast.
Disliked: Shower head and bathtub were outdated.

I wish check-in would have...

Liked: The bed was comfortable
Disliked: Check-in, I reserved with third party booking and when I arrived they couldn’t find my reservation. I sit in the lobby from 12:35 am to 1:30am till they found my reservation. I was told I wouldn’t be charged for my stay and I was fine with that. When I checked out, I was charged $174.98 even though my receipt for my third party booking said my total cost was $122.24. Nothing about the stay was bad but the above statement.

Passable

Liked: Room layout and location.
Disliked: Maintenance of rooms needs to improve. Several items of repair were needed in guest rooms and hallways. Breakfast needs improvement. I would suggest offering fewer items that are fresh.