Don't waste your time or...

Liked: Location
Disliked: Wish I had looked at Google reviews prior to booking. The pool was out of order when we got there and the manager claimed that it was unexpected but looking through reviews, this isn't something new. The manager was snotty and refused to do anything for us for the inconvenience. I mean, when traveling with a 5 and 7 year old, a pool is not an option. The manager's suggestion was to go somewhere else. Lol We had two rooms at $250 each a night, ok, no problem. That's exactly what we did. We took our money somewhere else, and I'd suggest you do the same. Do not book here. Take your money and your business where it's valued. That's not here. To top it off, for the very short amount of time that we were there, it's dated and needs serious upgrades. For $250 a night you are getting stained carpet, furniture, walls. Cabinets off track and dusty, food stained. Dirty and broken grout. Hair in the bathroom tub and floor. We were only in our rooms for about 10 mins when we saw the pool from our hotel window and it being drained, which prompted us asking what was going on with it etc. I'd suggest not staying here. Look at Google reviews for others complaints about management and front desk rudeness, etc.

Needs updates

Liked: The old images of the hotel when it was actually clean and when there wasn't cracked tile in the bathroom. Damaged grout peeling wallpaper rust stains gross looking caulking in the kitchen
Disliked: The pool and hot tub were closed. They didn't tell us I would have chose somewhere else. Staff has a little bit of an attitude to them. Elevator barely functions place needs to be updated big time. Not worth the money

It was a decent stay.

Liked: I loved the room. It was nice and spacious and warm.
Disliked: The property wasn’t honest online about the pool. I chose this location for the room itself and the pool and the pool was down for maintenance. Also, It was a little noisy from children above us.

Met our needs

Liked: The Suite room was very spacious and comfortable. The bathroom was large too. The place was deisgned for seniors in mind and certainly wheel chair friendly. Bed was firm and cozy.
Disliked: There are no options for meals. A little store at the reception, provided snacks and drinks, which was nice but no options for lunch and dinner.

Great hotel

Liked: Spaciousness of the room and the furniture

Exceptional

Passable

Liked: The location and staff were great.
Disliked: The room was out dated and need a major renovation and was not worth the price this hotel charges.

Exceptional

Liked: My family & I decided to escape for a bit due to our kitchen renovation & it was amazing, so nice & quiet room, we also had chance to enjoy the pool , the front desk guy was super nice , even the housekeeper ladies. Thank you so much & looking forward to back soon .

Exceptional