Exceptional

Liked: The staff was AMAZING. Maria at the front desk was so beyond kind and tried to help above and beyond. Everyone else we interacted with was also so kind and cheerful.
Disliked: The overprice I paid via booking.com

The stay fit my needs...

Disliked: I did not like the hardwood floors.

Exceptional

Good

Good

Liked: The facilities were beautiful and the room was very clean and comfortable. Great location close to the waterfront.
Disliked: Pls train your front desk staff to make eye contact with guests, greet them/ask how they’re doing and to stay off their cell phones while working. When we arrived there was a computer delay and we were never greeted, just had to wait at least 10 minutes in line to be helped. Then the lady at the desk during breakfast never even looked up from her cell phone while I stood there to ask her where the restroom was. Unfortunately breakfast made both of us sick to our stomachs (scrambled eggs tasted old and sausage was fake and overcooked). Only one elevator was working during our stay and made the wait about 3-7 minutes each time. A lot of inconvenience to be charged so much.

Pleasant

Very good

Liked: Nice location in Washington DC. Clean and spacious room.
Disliked: Very noise AC system in the room. Cleaning service every second day.

Superb

Liked: The room was nice and clean.
Disliked: In the middle of no where. Nothing scraping the areas and the price of valet was expensive

Exceptional