Residence Inn by Marriott Shreveport-Bossier City/Downtown Guest Reviews
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0.3 miles from Bossier City centre |
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Erica Mon, 7 April 2025
Good customer service
Liked: Great customer service
Conlee Mon, 7 April 2025
Very good
Latusha Wed, 2 April 2025
Exceptional
Claude Mon, 31 March 2025
Good
Lewis Tue, 25 March 2025
Overpriced, never again!
Liked: Location, extra mirror, fridge
Disliked: Bed was uncomfortable, bathroom door drug as you’d close it, breakfast was disgusting (dried sausage), parking wasn’t available so the staff member told me I could park on the grass, shower wasn’t that clean (Room 313)
Christy Mon, 24 March 2025
Exceptional
Brenda Mon, 10 March 2025
very dissappointed in the overall...
Liked: breakfast and location was convenient for my business meeting.
Disliked: the staff was very rude. Had to wait 4 hours for my room and when I asked for an additional hour for late check out, she pulled up my rewards and said if I had been higher ranked as I was ONLY a BASIC member, she could do it. but NOPE. Even after I had been trying to be accommodating for having to wait 4 hours! before I could go to bed! And when we asked for additional blankets, they told us we could come down and get them ourselves. ???? really? and the stopper in the tub didn't work properly. And to top it off, they charged me twice! I kept telling them I had prepaid and showed my receipt, and they charged me anyway! I had to wait until the next day to receive a credit. Idiots! I've never had an experience like this at a Marriott and my sister was with me and she is aa life partner with Marriott and she was appalled. I asked for a discount, nope, credit of points, nope, to be put up in another hotel since we had checked back 4 times since 3 pm and NOPE! We didn't get our room until after 9pm.
Javier Mon, 10 March 2025
Really nice hotel and rooms...
Liked: Everything.
Disliked: Nothing. Everything was great.
Corinne Thu, 6 March 2025
Exceptional
Liked: The room was beautiful! We had a view of the casinos and were within walking distance of the boardwalk. The beds were very comfortable and the room was equipped with everything we could have needed.
Maribel Tue, 4 March 2025
Exceptional
Liked: The room was so comfortable I just wanted to stay and live there. Near a very nice casino.