Residence Inn by Marriott San Bernardino Guest Reviews
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3.2 miles from San Bernardino centre |
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Gary Sun, 10 November 2024
Very welcoming staff
Liked: Staff was friendly and the root beer barrels
Disliked: The neighboring areas were let’s say interesting
Ezequiel Wed, 6 November 2024
Exceptional
Thomas Mon, 30 September 2024
Superb
Jose Tue, 3 September 2024
Very good
Karen Tue, 3 September 2024
Would return to this location.
Liked: Having breakfast onsite good customers service friendly employees
Disliked: NA
Colombel Mon, 2 September 2024
This is definitely a property...
Liked: The staff were pleasant and responsive. The refrigerator was large enough to stock food for a family of four for three nights. The air conditioning worked well and was easily adjustable. The bedding had a luxury feel, crisp and comfortable.
Disliked: I was having my home fumigated and needed a place to stay so I chose this location because it was close to my daughters job and could accommodate four adults. With additional pet fees of $150 per pet, I spent nearly $1500 for three nights. The suite was drab with peeling wallpaper. The windows were dirty. The "full service" kitchen did not resemble the photos on the hotel website. I noticed smudges of dirt on surfaces as if the room had not been thoroughly cleaned. One of the televisions worked on and off which was very annoying. I had to call the front desk twice to fix the problem. The sofa bed mattress was uncomfortable. It sank in at the top and you could feel the springs. The pool area was uninviting and did not have a hot tub. The final blow came at check out when my husband went out to the parking lot where they charge $22 dollars per car per night and he discovered his catalytic converter had been stolen. Sketchy looking people who are not guests of the hotel are seen walking through the parking lot day and night.
Susana Tue, 27 August 2024
Exceptional
Liked: All of the room to the service all great
Quenisha Mon, 26 August 2024
Will visit again
Liked: Easy to find, free parking, free breakfast, peaceful and centrally located.
Disliked: The pillows could have been a bit more solid they went very flat while laying on them
Juan Mon, 19 August 2024
Exceptional
Liked: Overall good experience
Sean Thu, 25 July 2024
Excellent!
Liked: Staff and value
Disliked: Toilet continued to run if lever wasn't perpendicular to ground