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Residence Inn by Marriott Richmond Northwest/Short Pump eee - (888) 406-7656
Residence Inn by Marriott Richmond Northwest/Short Pump, 3940 Westerre Parkway, Henrico, VA -(888) 406-7656
Area: Innsbrook
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BOOK ONLINE OR CALL - (888) 406-7656
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (173 Ratings)
11.7 miles from Henrico centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
An outdoor swimming pool and free breakfast are offered at this central Richmond hotel just 3 miles from Short Pump Town Center. Accommodation features a fully equipped kitchen and free Wi-Fi. A living area with a sofa bed is furnished in all spacious accommodation at Residence Inn Richmond Northwest. Cable TV and a work desk are provided. Barbecue grills are available for guests to cookout on the pool deck. Fitness and business facilities are also available. The Richmond Northwest Residence Inn is a 5-minute drive from Deep Run Park and a 15-minute drive from Shockoe Slip. James River Golf Club is 6.5 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` Poolside bar
` separate dining area
` seating area
` vending machine
` telephone
` dishwasher
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Shops on site
` Sofa
` Linens
` Private Entrance
` Air Purifier
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Adapter
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)

Residence Inn by Marriott Richmond Northwest/Short Pump Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Kenneth Sun, 17 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Amy Sat, 5 October 2024

Very good

4

Very Good - 4.0 out of 5

Quinlan Thu, 15 August 2024

Very good

4.5

Wonderful - 4.5 out of 5

Sarah Tue, 13 August 2024

Superb

Liked: The breakfast had good variety. Everything was tasty. The staff did a good job.

1.5

Poor - 1.5 out of 5

Chris Mon, 12 August 2024

Poor

Liked: Staff was friendly. Breakfast was good.
Disliked: Room was dirty, certainly not worth the price. We booked the hotel for the pool, but there was a giant group that overran the pool, so we were not able to use it.

4

Very Good - 4.0 out of 5

Rich Mon, 5 August 2024

The excellent staff made up...

Liked: The staff was exceptional. Jennifer checked us in. Signed me up for Bonvoy, saved me some money and earned points for my stay. Matthew, the manager on duty for our stay was great. He helped with our luggage and gave us a great recommendation for dinner. Seme, the breakfast attendant was so helpful and made us feel welcome. Chris, Shirl also worked the front desk and were all helpful. Our room had 2 bedrooms (queen beds), 2 bathrooms, a sofa bed in the LR and a full kitchen. Great space, at a reasonable price.
Disliked: The facilities are a little old. Many of the outlets were so worn, our multiple plugs and charges would not stay plugged in. The pool was out of order during a weekend in late July! We had a fire alarm go off at appx. 1AM, our first night there. We evacuated and had to wait about 30 minutes, until the fire dept left. I'm hoping to get some bonus Bonvoy points, due to the issues we experienced, but none have been applied, yet.

5

Exceptional - 5.0 out of 5

Regina Fri, 19 July 2024

Very satisfied.

Liked: The staff there was friendly people and the breakfast was great the room there was nice and clean I loved it
Disliked: Nothing everything was great.no complains.

5

Exceptional - 5.0 out of 5

Claire Sun, 7 July 2024

Avery pleasant stay

Liked: Clean/free breakfast
Disliked: None

2

Disappointing - 2.0 out of 5

Jada Tue, 4 June 2024

Good place to stay, just...

Liked: The property was clean and in a good location and the staff are always super nice and helpful
Disliked: The door on my room wouldn’t close all the way without someone pulling or pushing on the door as well as they override my card that was used to pay for my stay and then re charged me at check in.

5

Exceptional - 5.0 out of 5

Anonymous Sun, 12 May 2024

This guest did not leave comments about this hotel.

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Residence Inn by Marriott Richmond Northwest/Short Pump 3940 Westerre Parkway, Henrico, VA