Residence Inn by Marriott Richmond Downtown, Richmond

Residence Inn by Marriott Richmond Downtown Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

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Ok stay.

Disliked: I have stayed there before but last time there was a door to close off the sofa/coach.My fault I should have asked. Also several lights were out.

Excellent hotel and location

Liked: The establishment provided a comprehensive and satisfying experience, with particular appreciation for the charming café in the lobby. The staff exhibited exceptional professionalism, demonstrating an unwavering commitment to friendliness and courtesy throughout the stay. The property's location was strategically advantageous, offering easy access to several businesses within walking distance, thereby enhancing convenience for guests. The accommodations were thoughtfully designed, featuring contemporary appliances and furnishings that contributed to a comfortable and inviting atmosphere, ensuring a seamless blend of functionality and modern aesthetics.
Disliked: I encountered challenges with the functionality and reliability of the Wi-Fi during my stay, which posed a minor inconvenience. While the overall experience remained positive, addressing this limitation would significantly enhance the satisfaction and productivity of future guests, particularly those who rely heavily on stable internet access for work or communication purposes.

Exceptional

Liked: The room were extremely quiet for the location and the parking garage across the street is convenient.
Disliked: There is a chance of vandalism in the parking garage but if you use you common sense and not leave anything in sight that could be possibly of value it's fine.

Exceptional

Superb

Exceptional

Liked: Everything
Disliked: Nun

Exceptional

dangerous zone

Liked: THE BREAKFAST WAS GOOD, THE LOCATION IS TERRIBLE AND DANGEROUS
Disliked: I took this hotel because it was a 4-star hotel and according to it was well located, but it was a bad decision. I left my truck with the valet parking and when I requested it to leave the hotel I found that they had broken the rear window to steal a bag with shoes. So I asked why I should stay in a supposedly good hotel if they cannot guarantee the minimum security of my belongings. In addition to that, the hotel did not respond to the problem, they only said that it was normal for them to break windows because it is an urban area, please. so then I can't recommend that you stay here because the area is dangerous and the hotel won't do anything for you, they stole almost $2000 thousand dollars worth of shoes and replacing the glass was another $1500 and everyone washed their hands