Charged more than originally agreed...

Disliked: Charged more than originally agreed without notifying, staff was no help

Bad

Employees working at the reception...

Liked: Location
Disliked: Nothing

The location is excellent. Hope...

Liked: We are happy with the location, which is not far from Standford University. We loved the small kitchen, which is a good reason we chose this hotel. It is very convenient for the family traveling aboard.
Disliked: During our four-night stay, we noticed that the breakfast remained the same daily. I suggested adding bacon at least once, but I was told it was missed. I would appreciate the breakfast being more varied and selective to make it heartier. Additionally, the infrequent housecleaning during our stay had a noticeable impact on our comfort. It would be better if the cleaning could be done more frequently. During our four-night stay, the cleaning only occurred once, and they missed cleaning one bedroom. The second cleaning day was our checked-out day.

Exceptional

Liked: Breakfast was fantastic as was the room and the pool.

Great hotel to stay with...

Liked: Good location, nice big room, nice staff, good breakfast.
Disliked: The pool was not heated, but we still had a great time in the pool.

Exceptional

Disliked: There was a noise early morning under our room

Fantastic bed, clean and comfortable,...

Liked: Good. Lots of choices
Disliked: Nothing really. I was on the 2nd floor facing In And Out Burger, so not a great view.

worst hotel ever

Liked: nothing
Disliked: So this is the worst hotel ever there were people up there that didn't like me because of the color of my skin and one called me Nigger after me in my kids sat down in the hot tubs by the pool area by the parking lot, boy you do not know how furious I am , I left the hotel the hotel was very noisy you hear noise upstairs and on both sides of the room, food taste awful eggs taste like powder eggs same food for breakfast every day. I am quite disappointed I was told by the front desk that they would reimburse me for 2 days but I have not received anything yet.