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AustraliaResidence Inn by Marriott Pinehurst Southern Pines Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
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| 1.8 miles from Southern Pines centre |
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Peter Mon, 3 March 2025
Superb
Shelley Sun, 16 February 2025
Good
Liked: Very nice location
Disliked: The remote to the tv didn’t work too good, the bed wasn’t comfortable to me. I’m very sore and stiff from the bed and we saw a roach in our room this morning
Bonnie Thu, 13 February 2025
Exceptional
Brittany Tue, 21 January 2025
It was convenient for what...
Liked: Location was the main reason I chose this hotel.
Disliked: Property is not as updated as I would have liked. Limited outlets in the room, bathrooms very small, suites not worth the money.
Russ Sat, 18 January 2025
Very good
Yasir Thu, 2 January 2025
Quality hotel with superb staff
Liked: The staff was very co operative everyone and specially lady Madison and the one I. Night shift who make the late night coffee for us with smile And location is superb
Disliked: Breakfast was top notch Spanish lady deal the guests with good manners in kitchen with fresh orange juice
Michael Fri, 27 December 2024
Met our needs
Disliked: I would like more fresh fruit at breakfast
Courtney Wed, 18 December 2024
Perfect!
Liked: This hotel has everything you need for your stay and is perfect for staying with family. We have a group of 6 plus 2 dogs and were very comfortable. The staff was super helpful and definitely went above and beyond.
Disliked: Two of the outlets in the kitchen did not work.
Jackson Mon, 16 December 2024
Very accommodating and pleasant.
Liked: Staff was outstanding! Breakfast was very good. Had everything we needed!
Disliked: Feather pillows. The furniture was HARD. You couldn't sit comfortably.
Dongwook Mon, 16 December 2024
Passable
Disliked: We stayed at this hotel for two nights. Overall, the hotel was clean, the rooms were spacious, and the kitchen was clean and convenient to use. We were satisfied with our stay at the hotel. However, the main reason we chose this hotel was because it advertised Tesla charging as available. Before booking, we even called to confirm that Tesla charging was possible.Unfortunately, when we arrived, all the Tesla chargers were broken and completely unmaintained. (We arrived a little after 10 PM, and our Tesla battery had only 7% remaining.) When we inquired at the front desk, the staff member said there was nothing she could do. Sadly, there were no nearby Tesla Superchargers, so we had to search for any available EV charging stations nearby. Most of them were not working either. Thankfully, we found one functional EV charger, but it charged very slowly. Even after two hours, the battery had not reached 20%.As a result, we had no choice but to drive 40 minutes to the nearest Tesla Supercharger to fully charge the battery before returning to the hotel. By the time we completed charging and returned, it was past 4 AM. (We had an early morning golf tournament the next day.) If the hotel had informed us in advance that all Tesla chargers were out of service when I called to inquire, we would not have chosen this hotel and could have avoided wasting so much time on the road.While the overall experience at the hotel was satisfactory, as a Tesla owner, I was extremely disappointed with the lack of maintenance of the Tesla chargers and the staff's lack of knowledge about their operational status. If you are expecting to charge your Tesla at this hotel, I highly recommend arriving with a fully charged battery beforehand.
