Residence Inn by Marriott Palo Alto Los Altos Guest Reviews
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1.2 miles from Los Altos centre |
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Jason Sat, 4 January 2025
Disappointing
Liked: Staff was pleasant and its in a good location
Disliked: Unfortunately the the heater in our room intermittently made a very loud knocking noise to the point we just turned it off and requested extra blankets. The hot tub was broken and the bathroom had hair stucked to the door and 2 of the nights we had no hot water, and there was also a nasty stain on the livinroom carpet. Screaming child in the next room also made our stay unpleasant which i understand is not there fault. As a BOnvoy member this was by far our worse experience.
Suzannah Thu, 2 January 2025
Very happy and even surprised...
Liked: Clean, comfortable, room with excellent amenities
Disliked: Updated, safe, modern, affordable
Edwina Sat, 28 December 2024
It was very pleasant
Liked: It was nice and clean
Disliked: Nothing
VĂ leria Fri, 29 November 2024
Superb
Chau Sun, 20 October 2024
Superb
Rhonda Thu, 17 October 2024
Wonderful
Liked: Breakfast was great! Staff was wonderful!
Disliked: I think it was just fine. No complaints
Winnien Wed, 9 October 2024
Glad we chose Residence Inn.
Liked: Very friendly staff and when I had to get the room service because I had a procedure coming up at Stanford they were excellent with cleaning the room and making sure I had new bed sheets and towels.
Disliked: None
Alessandro Wed, 25 September 2024
Pleasant
Liked: The room (rather studio) are rather large, cozy.Particularly appreciated is the supply of amenities (coffee, towels, pillows, dish soap etc.).Shops and restaurants are quite close, even walking distance.
Disliked: Some appliances (air conditioning, refrigerator) are quite loud, especially at night. It was not super easy to set the right temperature in the room.Dynamic pricing is quite excessive. When the price is low (ca. 140 USD night) it is a fair price for the value, but when it reaches 400+ USD a night, this is way too much.Would appreciate more variety for breakfast.
Thompson Sun, 22 September 2024
I will be back the...
Liked: The property was beautiful and very well maintained.
Christina Sun, 15 September 2024
Exceptional
Liked: The staff was super friendly and very helpful.