Residence Inn by Marriott Palm Desert, Palm Desert

Residence Inn by Marriott Palm Desert Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Clean room with a lot of amenities. It was a great visit, will do it again soon.

Disliked: Nothing, but next time I will request a first floor room for my elderly husband with bad knees.

Great location and staff, the...

Liked: Location is fantastic, staff very friendly and helpful.
Disliked: It is very tired: There are only 2 lounge chairs at the pool and only 2 umbrellas. All of the dining chairs in the unit as well as the eating area are old banquet chairs and very uncomfortable. Half of the machines in the gym are not working which also highlights the lack of upkeep to the property.

Very good

We enjoyed our stay very...

Liked: The breakfast was a good start to the morning, although some days there was a shortage of fruitThe pool was very nice and good that we could also use the pool at the other hotelThe staff were excellent and always very helpfulGreat location with shops and restaurants close.
Disliked: The rooms are needing a makeover and the kitchen could be better stocked with dishes and utensilsThe Pool area was ok, Could have had more furniture as a few pieces were worn or ripped. We also noticed that some of the few pieces there, disappeared the last few days of our stay

Very poor

Very good

Liked: Big room with a nice kitchen. Heated pool.
Disliked: Refrigerator was noisy. Bath tub drain plug out and laying on side of tub and huge glob of hair and possibly poop visible in the drain. Kitchen chair upholstery really torn up.

Very comfortable stay away from...

Liked: Good breakfast with varietyVery convenient location
Disliked: Bed could be firmer

Good

Comfortable, spacious room with nearly...

Liked: Tennis court, swimming pool, good breakfast, quiet and peaceful, spacious room, large refrigerator, excellent water pressure, lots of hot water, nearly a full kitchen, plenty of free parking.
Disliked: No oven in the kitchen.

Very good

I was not satisfied with...

Liked: Breakfast and the staff were friendly.
Disliked: I was not satisfied with our room. The furniture was worn, and spots were on the couch and throughout the carpet. The tile in the bathroom on the floor was broken. The rod for the shower curtain was broken. The wallpaper was peeling from the shower. The picture in the bathroom was moldy. Our sheets had a blood stain or something that looked like blood. I paid extra for a golf course view, which turned out to be looking at dried-up bushes and the top of trees. When we complained, they came and changed the sheets immediately and promised a better room the next day when people checked out. That never happened. We stayed 5 days. This experience does not live up to the Marriott name and should not be listed as such. The best part was the breakfast. The staff were very nice. My photos will not load.