Residence Inn by Marriott Orlando Altamonte Springs/Maitland Guest Reviews
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1.5 miles from Altamonte Springs centre |
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Welch Wed, 2 April 2025
We did not end up...
Liked: I spoke with Booking.com customer service rep on 24 March 2025 indicating that we had to check out of the Residence Inn as it did not meet our needs. We checked in, went to the room and immediately checked out. The Assistant General Manager understood our situation and indicated that they would grant us a full refund, and that we were to call Booking.com and have them contact Residence Inn to initiate our refund. I got an email from Booking.com acknowledging my conversation and dissatisfaction and then I got a further email saying that “Unfortunately, we were not able to reach an agreement between you and the accommodation. Customer Service will now look into this issue closely and contact you shortly.” I have not had any update from Booking.com since. I would appreciate knowing the status of my refund on this matter.
Jobyna Mon, 24 March 2025
Passable
Denise Thu, 13 February 2025
Exceptional
Orfer Mon, 30 December 2024
Exceptional
Juan Wed, 11 December 2024
Exceptional
Orlando Tue, 26 November 2024
Out of 5 I would...
Liked: My balcony
Disliked: The eggs at breakfast were powdered. Boo. Can't we get a real egg. Also, I could hear my neighbors walking around above me pretty loudly. They chilled at night so it was bad then but during the day time you could hear every step.
Brandi Sun, 3 November 2024
Passable
Liked: Location was good
Disliked: 12pm check out, staff walked into my room at 10am, letting themselves in.
Jody Tue, 1 October 2024
Exceptional
Liked: Everyone is so nice and made my kids parents feel at home.
Raymond Wed, 25 September 2024
Poor
Liked: Good breakfast
Disliked: Room décor is tired and aged. Éléphants in appartements over us
Jipson Fri, 20 September 2024
Good