Great staff, nice rooms, good...

Liked: The staff is always very helpful. The location is great, and the room is spacious and functional. The breakfast options are decent and the coffee is nice and strong. They also have a good fitness center.

Overall, not bad. Improvements can...

Liked: The breakfast was good, nothing spectacular. The veggie sausage was rather tasty and the croissants were fresh baked each day. The dining room atmosphere was great as well. Breakfast staff was pleasant, personable and attentive. I did thoroughly enjoy the outside patio and the workout facility. The laundry facilities were great as well only cost $1 to wash and $1 to dry and my clothes were actually clean haha. Housekeeping staff was phenomenal so much so that I gave tips. I told the young lady that my sheets were fine, but she insisted I have my sheets changed lol...Reception area great as well. Overall I felt safe.
Disliked: As far as the room, the remote control did not work properly after about the third day I did ask for a new remote, but it was about the same. Something that needs to be looked into. I wished they'd have noise proof windows in the rooms. I heard EVERYTHING and it did disrupt my restful sleep a lot. I heard conversations, laughter, and the like and I was on the 34 floor. It was very noisey from the outside noise. Also, I'd recommend getting a smoke detector in the rooms to notify the front desk as someone was smoking their marijuana. It was very strong and very bothersome. It was most likely someone right below my room as it appeared to be coming through the vents it was STRONG. One last thing, the door to the gym needs a better configuration. As I was leaving, I almost hit another guest with the door, needless to say he wasn't happy but there is no way I could know someone is right behind the door, this particular room is directly behind the door to the gym. Hotel DO something about that, that is not ok. Fellow travelers make sure to say you don't want the room next to the gym it is on the fifth floor.

Bad

Disliked: I stayed for 5 nights and the hotel charged me for 6 nights! It then took weeks for me to get the refund.

The information provided in booking.com...

Liked: location only!
Disliked: In booking.com the hotel was rates as a 4 star hotel, while the hotel is 3 star only! The breakfast was terrible ! with disposable cutlery and terrible food. The room was cleaned only once in a two days. No slippers were in the room. No soap and other stuff like body lotion or shampoo or even water was refilled. How it is even possible in 4 star hotel? Please let me know why you provided incorrect information ad rated hotel as 4 stars? I would never booked hotel if have known that it is a 3 star hotel.

Very good

Liked: Location of hotel , where it was in close proximity to everything.
Disliked: Breakfast could have been better.

Really happy, loved our stay,...

Liked: very comfortable bed, nice to be able to open the window, good kitchen facilities, friendly staff, good breakfast choices
Disliked: lift sometimes busy, and the fridge is unbalanced so tricky to open and shut. also a hinge pin missing on the bathroom door, and two usb points not working.

Exceptional

Very good

Good overall, great location, disappointing...

Liked: Great location, quiet part of the city, room looked as pictured
Disliked: Housekeeping only came once in a 4 day stay, even though I requested housekeeping everyday, breakfast was just stale breads/pasties, and cartoons of juice everyone shares and pours. Not very sanitary