It was ok

Liked: Didn't eat
Disliked: Ants in my bathroom

Superb

Bad

Liked: Rate and location
Disliked: Broken pool facilities; ended up leaving as this was why we booked the hotel

Disappointing and perhaps the first...

Liked: It is located in a good area.
Disliked: I DID NOT like that the pool was closed, and I was not aware of that until I checked in. I also did not like that the room was not clean. Dust on the headboard and on top of the tv.... fridge and on the window ledge. The jet tub was dirty... I called the cleaning staff to offer cleaner so I could run the jets because the fitting around the jets in the tub had a brown slime all around, and I specifically asked for a soaking/jet tub. Once it was clean enough to use, I was laying there and noticed that the vent on the fan is loaded with hairy dust. (high dusting not done) The kitchen table legs are lose and the table felt unsafe to use as if it was going to break. The linens were wrinkled (bed skirt) and seemed to have been a quick walk through by the housekeeping staff. There were claw marks on the rug near the door as well as the fireplace area... and so much that could be improved on... IT DID NOT LOOK LIKE THE PICTURES ONLINE THAT HELPED ME DECIDE TO BOOK HERE.

Exceptional

The staff went over and...

Liked: When I stayed at the residence Inn, I ended up in the suite that has the Jacuzzi was very nice to full rooms with the bedroom. Door was excellent. I definitely wanna do it again soon..
Disliked: I wish I could remember the name of the staff member to help me with a younger female who was able to give me a booking in the room Jacuzzi room because there was no other regular rooms available that night so I got exactly what I wanted and then some she was so helpful. She actually went to the room to retrieve a key. That was there that wasn’t supposed to be there. This is a lot of stuff that she did that night. She went over and above a customer service. I hope the property will know who I’m talking about younger female or dark hair. She was excellent, so thanks again.

Exceptional

Liked: Everything

Super staff, great location, feels...

Liked: Staff was professional and pleasant. I got a free room upgrade at checkin! Room was nicely appointed with everything I needed.
Disliked: Toilet flow not great. Had some trouble getting it to go down and no plunger. Recommend adding a plunger. Bed spring creaked when I first laid down but it was not uncomfortable. Furniture showing some age, sagging but still not uncomfortable. One of the kitchen drawers was left open.

Exceptional