Residence Inn by Marriott Nashville Green Hills Guest Reviews
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4.3 miles from Nashville centre |
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Zarah Sat, 8 March 2025
Nice place to stay, would...
Liked: Good location, friendly staff, comfy bed, nice set up/roomy, good breakfast, decent price.
Disliked: Water in sink either scalding or cool. Hard to wash face with nice temp water. Also sink would plug up. Some construction noise but not too bad.
John Mon, 17 February 2025
We are glad to have...
Liked: The hotel is located in the area we frequent, has great covered parking and friendly staff. The breakfast was actually good. The rooms are comfortable and clean. There are no negatives that I can think of
Robert Fri, 14 February 2025
Great staff, good location, tasty...
Liked: Breakfast was good, parking was convenient (but a bit costly) room was comfortable and clean.
Disliked: A bit dated room decor. No complimentary bottled water or snacks in the room. Could use a nightlight in the bathroom.
Teresa Sun, 27 October 2024
Superb
Carrie Fri, 18 October 2024
They’re not clear of what...
Liked: Didn’t communicate about incidentals and parking. It took weeks to return my incidentals. I stayed there a few days and wasn’t told about parking until I looked at my statement and it was charged afterward. Staff was telling different stories over promising. I called several times for weeks and no one has ever called me back. On top of that I was charged twice from the hotel and booking .com. I literally called so many times and was told 3 times my money would be returned and it never was then after speaking to 4 different ppl after leaving 3 messages for the manager they said it was booking and not them. After I was told it’d be returned because it was a mistake on their end
Disliked: Staff doesn’t know how to communicate, they didn’t know what they were doing at all.
Carrie Mon, 14 October 2024
Superb
Thomas Mon, 16 September 2024
Exceptional
Michele Mon, 2 September 2024
Good
Liked: Staff was very nice.
Disliked: Could not get the Air conditioner in room to work. Luckily it was a cool night. The AC seemed to work in the hallways overtime!
James Sun, 16 June 2024
Great place to recover
Liked: Staff, room size(I’m in a wheelchair recovering from foot surgery) , King bed, parking near room on our floor.
Disliked: 3rd party booking (with Booking.com) caused our room keys to cancel today, even though we have a second reservation with you going through Tuesday.
Martin Mon, 10 June 2024
Perfect room
Liked: Rooms were spacious and clean, bed was very comfortable, and staff was amazing