Exceptional

Liked: Everything staff were excellent
Disliked: Nothing

Great place and would definitely...

Liked: Comfortable beds, valet parking and all employees were more than friendly. The rooftop views and set up were awesome!!
Disliked: The free breakfast was good bad didn’t have much selection

Avoid this location!

Liked: The Front of House Manager was brilliant!
Disliked: The location is awful. Felt very unsafe.

Convenient location

Liked: Great location. Room spacy en clean.
Disliked: NA

Exceptional

Pleasent

Liked: Location was good although not much is happening in downtown Memphis outside Beale St.Having breakfast included was a bonus as not much choice around the area in the way of breakfast venues.
Disliked: Our room was not serviced during our 3 night stay - apparently it was forgotten - we were able to get fresh towels but you have to collect them yourself from reception, not really a big deal but not good service. We found the staff ok - they did their job but were not particularly helpful or friendly anywhere in the Hotel. One member of the reception staff did say they were struggling with getting staff/staffing etc so that might have been a factor.

Superb

Great experience.

Liked: We had to leave at 4AM in the morning to catch the flight. The front desk and the doorman made sure our car was there when needed it. Thank you!
Disliked: Nothing.

Exceptional