Residence Inn by Marriott Lubbock Southwest Guest Reviews
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6.5 miles from Lubbock centre |
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Amanda Sun, 9 March 2025
Superb
Liked: The bed was super comfortable. The breakfast was hot and good. The roomHad a lot of space
Disliked: The front desk staff could’ve been a little more friendlier
Sarah Mon, 17 February 2025
Awful experience- won’t be back.
Liked: Room size
Disliked: The light bulbs needed to be replaced because they were burned out. Barbara at front desk said they didn’t have any replacements. The waffle batter was rancid. The bathroom was dirty. The kitchen trash had a wine bottle still in it from the previous guest. There was a sex toy in one of the drawers. The employee named Barbara was extremely rude to multiple guests over a period of 2 hours while I was working in the lobby.
Elizabeth Wed, 29 January 2025
Rooms are nice but there...
Liked: The rooms were very nice.
Disliked: There was no hot water. I showered at night and the water was warm at best. I tried again the next morning and the water never even made it to warm. Maybe they were just having issues with the water during my stay.
Chase Sun, 3 November 2024
It is my favorite place
Liked: The location and size of room
Disliked: There was small blood stains on the comforter
Jacqueline Thu, 17 October 2024
Exceptional
Liked: The room was so clean and the full kitchen was great!!!
Stanley Thu, 12 September 2024
Definitely would stay here again!
Liked: Great location! We booked a double queen suite and the accommodations were very nice! The breakfast was really nice and it included Gluten Free muffins which was perfect for my wife who has celiac!
Disliked: The only negative was the shower curtain. I know, kind of an odd thing to complain about. But, it was either installed too high, or the curtain ordered was too short. The bottom landed right on the top edge of the tub. It was impossible to keep it inside the tub, so water got all over the floor. We had to use extra towels to soak up what spilled over.
Atchison Thu, 8 August 2024
Exceptional
Manny Tue, 6 August 2024
Enjoyed the coffee.
Liked: The front desk during check in was friendly and helpful.
Disliked: As we walked into the room it smelled like a wet dog and humid. Floors in kitchen and bathroom areas were sticky, you could see your footprints. Items from previous guest were still in the refrigerator. Toilet seat was loose. No hand soap in the sink area, and no soap, shampoo nor conditioner in the shower area. Breakfast was cold (French toast, bacon and eggs). Disappointed that the waffle iron was out of order.
Carl Sun, 4 August 2024
Exceptional
Liked: Breakfast was very good. Lots of choices
Ashley Mon, 1 July 2024
Everything was wonderful
Liked: All of it! Everything was great!
Disliked: That we couldn’t stay longer