We experienced a wonderful stay while being in town for a concert at the YUM Center. It was close to walk to the concert as well. The hotel was very clean, staff was very nice and the breakfast was very good. The only bad thing was rust dripping off the handrails entering the hot tub - although we did tell a housekeeper and they were going to wipe it down. They're even pet friendly! Great hotel and we would stay again.

Liked: Very nice hotel.
Disliked: Rust on handrails to hot tub.

The hotel staff was very helpful. They had great security. The room was fabulous. I would book a stay there again.

Liked: Downtown, near attractions
Disliked: Nothing

Very poor

Liked: Nice size rooms
Disliked: Roaches in room

Superb

Liked: The room we were in felt more like an apartment/home which was SO nice, especially with our kids.

Nice Place - Great Location!

Liked: I liked the room size, kitchen area and beds were comfy. My husband visited the breakfast area and liked it.
Disliked: Parking wasn't bad - just pricey for what we were used to. I wouldn't let that deter me from staying again.

Very good

Disliked: Pool area could have been cleaned better. They were also very excessive with the chlorine in the hot tub. Our eyes were burning!

Best hotel experience in awhile...

Liked: The whole hotel experience from entry to exit. I loved the suite and how everything was included. Liked that there was a Jacuzzi beside the pool.
Disliked: That the hotel was crowded. Alot of people in the pool and kids in the Jacuzzi like it was a pool.

Would stay again

Liked: We loved the breakfast, plenty of hot options, plus yogurt, bagels, condiments etc. Staff was very friendly and professional. It was super clean (and smelled so good always)! The location was awesome, you could walk to brunch, you could walk to Jimmy John's. We were actually in town during Thanksgiving and they had a small business sale running, so I walked (but might be too far for some to comfortably walk) to the boutiques and really loved the convenience of that. We got extra pillows quickly when we asked and the front desk was always very helpful when I sent for DoorDash. My kids loved the pool and I loved that there was a hot tub, although it was so worn it looked dirty at first. I really appreciated that they let their staff have Thanksgiving off.
Disliked: I did feel like the room was a liiittttle on the cramped side, the bed was very close to the dresser in the bedroom, and when we used the pullout couch in the living room we had essentially no room left. However, there were 4 of us there for 4 nights. If we had only stayed for 1 or 2 nights it probably wouldn't have really bothered us. Also, we were charged $200 upon check in for incidentals, I think $50 nightly (we got it back). That's on top of the $21 daily parking fee. It's to be expected when booking a hotel like this one, but I didn't know it would be that high and it'd be nice to have that info up front when I'd already paid for the room itself.

Superb

Very good

Very comfortable stay.

Liked: Breakfast and got tub were great. Nice location and beautiful building. Liked the full size fridge.
Disliked: When we opened up the fold out sofa, there wasn't any room to get in and out of the room. Also wished the bedroom was in a separate room.