Exceptional

Exceptional

Liked: The location was perfect! The property was clean, friendly staff and a great selection for breakfast.

Very good

Liked: Good
Disliked: Pool

It was a great experience...

Liked: This property is gorgeous and clean and nice. The staff is also great and very accommodating.
Disliked: I felt like the basketball court is too close to the rooms because it kept me awake a lot.

Superb

Very good

Liked: The room was spacious and comfortable. It was nice having our own kitchen. The swimming pool was generally very quiet, which was nice.
Disliked: There's is nothing of interest on walking distance. You really need a car if you want to stay here.

Very good

Don't arrive before designated checkin...

Liked: Everything except the customer service
Disliked: The hotel and the amenities/services were great, per usual which is why I was a marriot member and chose this location. The reason for this particular recommendation rating was the checkin part. I did reserve the hotel on booking.com once completed I called the hotel to inform them of am earlier that expexcted arrival on my part and the coordinate any needed matter. Initially I expected to arrive at 2:00 am so I informed the very nice lady that answered the phone. She validated stay and said to me. "This should not be a problem. You stay is on the 26th. I said yes but earlier that the normal checkin. She responded I see, well I have made notes just give us a call again before you arrive. I said thanks and Cool. Fast forward to the checkin. So when I arrive the gentleman Jose? Was there and I informed him that although i did try to call ahead of my arrive, life did not allow this. The gentleman began to say to me that I am they are at fill occupancy and there are no rooms available for me to stay. He went further thst he may be able to find one but he will need to do a "reconciliation " and "backup" which takes an unknown amount of time. Therefore I was asked to be "patient" with him while he does these things to see if a room can be found. I WAITED. and waited. After 30 minutes I asked him where are we at. He responded in a exasperated breath. I am working on it. It takes time. You have to be patient. I'm doing you a favor. At this point I was livid but without alternatives so I asked him how longs does it usually take to do a backup. No response. I then asked how long did it take the last time this was done. His response was this is automated usually so he doesn't know. He repeated again I am doing you a favor it could take 10 minutes or 3 hours. The. He then said to me my attitude is not makiit easy for him. I had no attitude.

Very good