Residence Inn by Marriott London Kensington Guest Reviews
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Simon Wed, 8 January 2025
Very good
Ray Wed, 8 January 2025
Outsourcing service is like outsourcing...
Liked: The location and the kitchenette facility
Disliked: The room was not checked before it was allocated on check-in. The bathroom sliding door was not fixed properly and fell of its sliding rail. The TV did not load channels. The kitchenette did not have hand mitts to handle hot pots/pans, there is no monitoring of the laundry facility that irresponsible people blocking rhe dryers for hours.
Paul Tue, 7 January 2025
Exceptional
Liked: I originally planned to stay only one night however my daughter got poorly so ended up staying four nights. Every day a lovely cleaner by the name of Rayan checked on us to see what we needed plus Afroza on reception brought her a lovely card & chocolates which was a wonderful gesture. We will be back again. Thank you Paul
Jarred Tue, 7 January 2025
Passable
Lo Tue, 7 January 2025
It was a pleasant stay!
Liked: I enjoy the breakfast.
Disliked: I’m disappointed with the cleanliness of my room.
Manuel Mon, 6 January 2025
Superb
Maria Mon, 6 January 2025
Reception very helpful giving lots...
Liked: It was convenient for where we needed to go.Comfy bed and pillows .Reception staff were excellent
Disliked: My only grip would be breakfast not being very hot . Some male staff members congregating at the end of the bar talking (at one point 6 of them were there ) and looking at a mobile phone . It seems unfair when others are working clearing tables
Paola Mon, 6 January 2025
Superb
Liked: everything was excellent, especially the breakfast and location
Alexandru Mon, 6 January 2025
Residence Inn never dissapoints
Liked: Quick check-in and check-out. Clean. Well trained staff
Disliked: Breakfast could use more eggs variety and vegetables.
Zainab Sun, 5 January 2025
Good