Staff at check in were very friendly and helpful. During breakfast the next morning, staff were efficient and very helpful.

Liked: The cleanliness of the room.
Disliked: Nothing.

Just a wuick visit. Staff...

Liked: Big room, kitchen snd location
Disliked: Parking was very expensive

Overpriced and dishonest.

Liked: Good location, clean room, decent breakfast selection
Disliked: I was misled about the price. I would not have chosen this property if I had known the room was 549$ for one night. Not pleased. The room taxes were also higher than expected. The posted rate was $206 per night and I was charged over $1400 for 3 nights. Cancellation rate was exorbitant. I will not book through this service again due to deceptive pricing policies.

Very good

Good

Is a good hotel but...

Liked: The breakfast was really complete but there is no too much space for a hotel so big so if you go for breakfast at normal time (between 8 and 9) you can find yourself without seating space. The staff was really helpful and fast responder.The underground parking was wide and clean.The location is great, just walking distance of all major attractions in Kingston and the pier where you can take the 1000 islands cruises.The room was spacious and the sofa bed for my kids was solid and big enough for 2 teens.The bed was a little soft for my liking with plenty of pillows.The view from a Water view room was amazing.
Disliked: The prices that were shown on the booking App was without taxes and the difference is really big. The room was not cleaned during our stay, we only stayed for 2 nights but they didn't clean the bathroom or emptied the trash cans when we were there.The pool is small, good for kids but nothing else.Do not use the parking at the hotel, you can park on the street across the hotel and is for free.

Very good

Overall nice stay.

Liked: location was great, water front downtown
Disliked: Breakfast - when you pay $400 per night you expect a better breakfast. It was same self serve express breakfast you see in regular places.

Excellent accommodations and the best...

Liked: Excellent location overlooking the water. Everything within walking distance.
Disliked: A towel in our room looked like it had boogers on it when we got there.

Exceptional